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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
William
Jul 1, 2025
Talked to someone in service with FaceTime. Showed me everything I needed to see ended by buying it.
2 of 2 people found this review helpful.
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John
Jun 20, 2025
Great job
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May 2, 2025
We ended up buying a different vehicle than the one that brought us there. They were super helpful and straight forward. It was transaction I felt comfortable making because of their attitude and approach.
1 of 1 people found this review helpful.
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Apr 24, 2025
Very respectful
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timothy
Feb 11, 2025
was a painless buying experience, very professional and courteous and helpful.
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Roy
Feb 11, 2025
Answered my questions promptly.
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May 10, 2024
Response was quick. & I look forward to doing business with them.
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Apr 18, 2024
We had a great experience and would highly recommend this dealership.
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Jan 2, 2024
Helpful but please don't have people drive that far away unless you have approval they were so quick to have me come out from city thankfully i pressed on approval becuae the offer i has was zero down no cosign 162 a month but that changed to needing cosigner. Get identy theft protection this has been a nightmare I've paid off everything I ever financed but they got me with repossessed cars and bikes not mine. Good luck with your purchase and I still recommend the lot friendly and helpful all day!!
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Todd
Aug 22, 2023
Matt was awesome to deal with. Very straight forward and would buy from him again
2 of 2 people found this review helpful.
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20
Jan 1, 2023
Friendly and helpful.
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Bas
May 23, 2022
Great response, very quickly, from the dealership. Nice exchange.
1 of 1 people found this review helpful.
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Kate
Dec 28, 2021
My experience with Westplex Auto Group was great. Matt went above and beyond.
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Sep 29, 2021
I called on the telephone. Person was knowledgeable & helpful.
1 of 1 people found this review helpful.
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Aug 28, 2021
Dealer was friendly and upfront about everything with the vehicle.
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Apr 23, 2021
Didn’t buy but great car!
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Kathryn
Feb 26, 2021
Nicest and easiest dealer to work with, without being pushy. The car was exactly what we were looking for and deal made witin an hour.
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Dec 2, 2020
Friendly staff great prices and great used truck. I will refer my friends and family.
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Sep 14, 2020
Called back & was pleasant & helpful to update his site with newer vehicles when they arrive
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Mar 29, 2020
Honest and great to work with.
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Dec 25, 2019
First time I felt good buying a used car from a lot justin was very helpful and professional
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Sep 24, 2019
Matt was great to talk to and very patient with all my questions back and forth. Highly recommend.
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Shelly
Jun 26, 2019
Worked with me so that I could get the car as soon as possible.
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Jeremy
Aug 4, 2018
My husband and I were looking for a decent, dependable car for our son that’s returning back to school in a few weeks, so I searched CarGurus and found an awesome deal at Westplex Auto. If you’re looking for a trustworthy dealer, Matt is your guy! I felt like he was honest and upfront about everything. He even gave me a few tips about cleaning up credit, among other great tips. He worked out an awesome deal with us and I’m so grateful that I found him! He worked very hard for us and he was very patient with us. He actually held the car for 4 days for us because he really wanted my son to have it, how many dealers do you know that will do this? Thanks again for everything Matt, we truly appreciate you!!!
5 of 6 people found this review helpful.
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Zach
Feb 17, 2018
I call the man about this truck spoke with him for a few days, got everything worked out to come 3 hours to look at the truck he told me that this was a 1 owner truck clean and rust free. Turns out truth is I pulled the car fax the truck originated in Canada was a 4 owner truck and it did have your typical GM rust that was a no go for me I drove the truck maybe 3 miles down the road and the engine light come on saying engine oil pressure low, stop engine nowthey acted like it wasn't there problem.
13 of 13 people found this review helpful.
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Lucian
Apr 12, 2017
easy to work with
1 of 3 people found this review helpful.
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Mike
Apr 6, 2017
I was contacted about this 2003 Suburban, and I just took another look at it, and didn't pursue it. It was not the fault of the dealers.
1 of 3 people found this review helpful.
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Amy
Sep 9, 2016
Called about a car two times. Dealer did not seem interested in doing business of any kind. I told him I would be coming to see the car in the morning and even called to confirm this the day of; I live 2 hours away. As I was about 30 minutes away the dealer called to let me know he sold the car I was coming to see. I do understand he has to do business; but all he said was sorry. He didn't offer another car or say if I find something I'll call you, nothing. I purchased the same car with less miles and a year newer for less the price at another dealership.
18 of 19 people found this review helpful.
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Sep 10, 2016
Response from current dealership:
Amy,
As I told you over the phone, I am genuinely sorry for you inconvenience.
I am happy for you that you found a car that you are happy with.

I am puzzled by your review.
While I don't dispute your version of this situation, a few clarifications need to be presented.
1. When we spoke, I did advise you to call me to confirm the car was still available.PRIOR TO COMING.
2. You left me a message stating you were on your way, (this IS NOT a confirmation).   
3.When you  left the message you were coming, i was actually working with the gentleman who bought the car, So I was unable to retr
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Shelly
Jun 3, 2016
This is a smaller lot with 3 dealer names on the building. Made me pretty suspicious.
2 of 4 people found this review helpful.
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Jun 4, 2016
Response from current dealership:
Susan
Thank you for coming out.
Im sorry that three independent dealers, sharing the expenses of one lot made you feel uncomfortable. This is how we keep our overhead down so we can provide vehicles for our customers at the low prices they desire.
Best of luck, I sincerely hope you find what your looking for
-Matt
Susan
May 20, 2016
Be very every good customer z Service
1 of 4 people found this review helpful.
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