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HBi Auto
About Us
Our goal is to “exceed your expectations” for an independently owned and managed establishment. We provide outstanding service and sales of Porsche, Ferrari, Lamborghini, Audi R8, and McLaren automobiles. As vehicle enthusiasts, HBi Auto delivers industry-leading service that expedites the service & sales experience. We create a second to none customer experience. Full-service vehicle repair, upgrade & maintenance personalized to your needs. Delivering exceptional customer service and experienced premium services. Including: Automotive Sales, Consignment, OEM Alignment, Paint Correction, Detail, Nationwide Pickup & Delivery. Building relationships one car at a time.
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Today 10:00 AM - 7:00 PM (Closed now)
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137 S Park Pl
Mocksville, NC 27028
Our Amenities
- Complimentary Enclosed Transport
- Complimentary Car Shuttle
- Customer Lounge
- Free Wi-Fi
Service Info
Service Hours
Service Specials
- Porsche Minor Service - $149.99 + Tax & Fees!
- Ferrari Minor Service - $249.99 + Tax & Fees!
- Lamborghini Minor Service - $249.99 + Tax & Fees!
- McLaren Minor Service - $349.99 + Tax & Fees!
Dealer Reviews
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Mar 18, 2024
Always stay in touch
Mar 17, 2024
Extremely informative
Jan 2, 2024
Dealer very responsive
These guys are a little tricky. Maybe because they are located at the other end of the country, but the car I was interested in was available, then it went away and suddenly came back listed at a higher price? Interesting stuff... I
also provided details about a trade I had to work with, their manager said "I will jump on it" to never hear back from him. Their reviews on other platforms are not that positive, so decided to walk away from any dealings with
them... I just did not get a good feeling from them.
Oct 14, 2023
contacted my promptly, but hard to coordinate a purchase on line.
I went in to buy this car for $15,000. Tested it, loved it and sat down to buy it with our check from an insurance claim.
The general manager said the car wasn’t the posted price but $19,300 plus transfer taxes, we were getting for a certification we could go to any Mercedes dealer for a year. We said we didn’t want that. He said they bought it for $14,000 ( I don’t care, what does that have to do with the price? )He asked if were military or first responders. First responders, we could buy it for $17,500.I was like, ” This guy is rock solid on trying to get a few thousand dollars more for NADA.”
Why would I look at a car for $19,300 when it was advertised $15,000. When I see a car advertised for $15,000 I expect it for $15,000 plus transfer tax fees to our state which is a worthless no value added to our state, but I didn’t know the dealer could add a worthless fee beside the states?
Very dishonest, a ch-eat and at the top.
He did it and had his little salesman watch.
Aug 8, 2023
Response from current dealership:
Thank you for taking the time to share your feedback. We regret to hear about the experience you've described, and it's essential for us to clarify some points.
First and foremost, we hold ourselves to the highest standards of honesty and transparency at HBi Auto, and we never wish for our customers to feel misled. To address some of your concerns:
Pricing: We strive to offer competitive and transparent pricing. Any additional fees we charge, like doc, filing costs, taxes, and DMV fees, are standard and unavoidable for vehicle purchases, we always clearly communicate this to our customer
More ...
First and foremost, we hold ourselves to the highest standards of honesty and transparency at HBi Auto, and we never wish for our customers to feel misled. To address some of your concerns:
Pricing: We strive to offer competitive and transparent pricing. Any additional fees we charge, like doc, filing costs, taxes, and DMV fees, are standard and unavoidable for vehicle purchases, we always clearly communicate this to our customer
Jan 26, 2023
Very pleasant experience! Thanks
Dec 24, 2022
Great buying experience. All the staff members were professional and very helpful with all my questions and concerns about the 2017 Grand Sport Corvette I just purchased. Especially DJ and Wesley, they provided me with videos, pictures and everything I asked for about the vehicle. Thanks everyone!
Nov 6, 2022
Good people to talk too.
Aug 17, 2022
Good
I have bought many high end cars from a variety of dealerships and private parties. HBI Auto LLC in NC just topped the charts of the worst
possible scenario by selling a car (911 Turbo S) out from underneath me. I would not buy a car from them and caution anyone who is
considering it. There are a lot of reputable dealers out there who would never do what they did and would make amends if this happened.
After 5 days of correspondence and coming to final terms (price sheet (from Jose "GM), videos,shipping instructions etc.) the salesman,
Jake, text me and informed someone had come in and "bought the car" and it was no longer available. To add insult to injury, he tried to sell
me another similar car for more money, of course. I spoke to the GM to discuss the process breakdown and see what he was willing to do to
remedy the situation. He offered to try and find me another car. No thanks. If you're like me, you get excited to own and enjoy great cars.
This experience was a true let down.
Jul 14, 2022
Dealership was straight forward. Very good at communicating. One stop shop including financing. Would use again!
Jul 9, 2022
Quick response but no result on my offer
They responded I a professional matter.
May 30, 2022
Emilio was wonderful to work with throughout the car buying experience. Emilio responded properly to all of our questions, he made buying a car from out of state easy.
Show older dealer reviews 59
Apr 4, 2022
The people should be ashamed of themselves for the way that they treated me
I phoned and asked if the car was still available before I left and they said that it was (an hour drive “one way” for me)
I arrived that they said that the car was SOLD and didn’t even apologize
I will definitely tell my friends to avoid this company HBI in Mocksville NC
Mar 17, 2022
The team are very professional and helpful.
Feb 15, 2022
very informative & helpful.
Oct 16, 2021
HBI were very helpful, punctual, and answered all my questions. Very Professional!!
Jul 29, 2021
Very responsive and these folks try to earn your business.
Aug 30, 2021
Response from current dealership:
Thank you Mark, we do our best to try to take care of our clients promptly.
Aug 30, 2021
Response from current dealership:
Mike thank you, if there is anything we can do to make this a 5-star review please let us know.
Aug 30, 2021
Response from current dealership:
Thank you for the feedback Marlon!
Aug 30, 2021
Response from current dealership:
Thank you for the feedback!
Jul 1, 2021
Great dealer; very willing to help you any way they can. When I final make a decision in which model Ferrari I want I’m definitely going to these guys!
Aug 30, 2021
Response from current dealership:
Thank you Alvin, we hope we can earn your business in the future!
Jun 29, 2021
Response to my inquiries was quick and detailed
Aug 30, 2021
Response from current dealership:
Fred thank you for the feedback, is there anything we can do to improve your experience to a 5-star?
Aug 30, 2021
Response from current dealership:
Thank you for the feedback! Please let us know how we can earn a 5-star review in the future?
Yes, prompt response and forthcoming with requested information. In the process of reviewing
the car for purchase.
Aug 30, 2021
Response from current dealership:
Thank you for the excellent feedback!
Jun 6, 2021
Effective communication. Informative without typicall sales pressure tactics.
Aug 30, 2021
Response from current dealership:
Thank you! We appreciate your feedback!
May 26, 2021
They were very responsive to my inquiry. I haven’t had a chance to go view any vehicles yet though. Looking forward to seeing their inventory.
Aug 30, 2021
Response from current dealership:
Doug thank you for the feedback, we look forward to working with you in the future!
I talked to Jose and he was very helpful. He even compared another vehicle that I requested and that was very helpful. Great team
Aug 30, 2021
Response from current dealership:
Thank you!
Aug 30, 2021
Response from current dealership:
Thank you very much!
Sales person was very responsive and willing to get information I requested. Price listed did not
include $1,300 for "refurbishment" or $699 for fee. The website says "All vehicles are subjected to
applicate sales tax, document fees, and destination charges." No mention of a refurbishment
charge.
Aug 30, 2021
Response from current dealership:
Kathy thank you for the feedback! In our online ads the destination charge is listed as the $1,301.00 on our bill of sales. We would love to serve you better in the future!
Apr 17, 2021
She was very helpful
Aug 30, 2021
Response from current dealership:
Thank you!
Apr 1, 2021
It was Superb
Aug 30, 2021
Response from current dealership:
Thank you!
Brian and team at HBi were fantastic. They were able to provide me with all the info I needed on this vehicle and others on the lot. Great test drive experience including getting my wife and son onboard so the 3 of us could test together. Excellent mechanics onsite and I was able to get the vehicle on a lift to inspect the underside mechanicals in detail.
Aug 30, 2021
Response from current dealership:
Thank you , we are glad you enjoyed working with us!
Jan 20, 2021
The car s everything they told me it was, drove 7 hours to pick up. Went smoothly, Good and honest people at this dealer.
Aug 30, 2021
Response from current dealership:
Thank you Tim!
I do not recommend you purchase a vehicle from HBi Auto. I live in Mass snd bought a Porsche Cayenne from them on 11/18/20. The sales experience was excellent. Billy went above and beyond to make the sale successful. The problem arose after they shipped the car to me and picked up my trade. I received the car on 11/24. The car arrived with some of the dealer paperwork necessary to register the car but the Title was missing and the RMV form was not completed correctly. I have sent Billy and Brian numerous text messages, emails, and phone calls. Finally on 12/24 I received the Title needed to register the car however the Dealer portion of the RMV form is still Incomplete. I have had the car six (6) weeks and it’s nothing but a giant paperweight in my garage as I cannot register the car without the proper paperwork from HBi. I have no car to drive as they picked up my trade when they delivered the Cayenne back in November. I’ve had to rely on Uber to get me around since.
Aug 30, 2021
Response from current dealership:
We have since resolved this issue and the client has offered us a 5-star review on google.
Dec 17, 2020
Awesome and helpful experience!
Aug 30, 2021
Response from current dealership:
Thank you!
Dec 13, 2020
Good experience
Aug 30, 2021
Response from current dealership:
Thank you!
Dec 8, 2020
Friendly and professional. Gave me a video tour of the car and the shop. Followed up with a phone call the next day.
Aug 30, 2021
Response from current dealership:
Layne thank you for the excellent feedback!
Dec 8, 2020
this was the best i bought it and im livin the dream
Aug 30, 2021
Response from current dealership:
Thank you! Glad we could help you achieve the dream!!
Dec 1, 2020
John was great - nice car
Aug 30, 2021
Response from current dealership:
Thank you Eric!
Oct 25, 2020
I made an offer on this car. The dealer came back asking to call them. They never made a counter offer. The dealer actually doubled down by increasing the price, within a day, by about $2,000. When I asked why, his answer was that this is a technique used by dealers.
The dealer also said that the vehicle was sold. I replied saying fine, there is no need for us to continue communicating. Later, another salesman from the same dealership contacted me saying that the car was still available. Amazing...
Nov 2, 2020
Response from current dealership:
Victor our pricing changes based off of promotions and incentives monthly. The Cayman R has been sold. If we can help with anything in the future please let us know!
Oct 22, 2020
Excellent response time.
Nov 2, 2020
Response from current dealership:
Thank you Allan!
Nov 2, 2020
Response from current dealership:
Thank you!
Although I took delivery on this No. Carolina vehicle in Massachusetts, the term "Buyer
beware" applies to this operation. 1. I was told that new tires would be placed on the car, they
were not; 2. I asked several times for a listing of what HBi Auto had done to the car since they
had it, and never received the listing; 3. I specifically requested that the trailered car be
delivered after 2pm on the given day - it was delivered at about 10 a.m. when I was not
available, and the trucker said that he had no specific instructions otherwise; and 4. When the
car was delivered the gas tank was "on fumes." The salesperson, John, was not working the
day of my delivery and when I spoke to Jose, I was told he would check out the other items,
get a gas card out to me, and have Billy or Brian reach out to me - 5 days later - crickets...
Oct 20, 2020
Response from current dealership:
Hello, I am sorry you have felt we did not take good care of you. We have attempted to contact you multiple times and try to resolve your concerns. Please call us back immediately at 336 978 8818. We are 100% committed to making sure all of our customers are happy with us! We will make sure we take care of you ASAP. We will reach out again. Thank you.
Sep 15, 2020
I inquired about a 2014 Cayenne GTS which was advertised as having
Adaptive Cruise Control as one of its options. The company also had at
the same time two more Cayenne GTS advertised, all showing Adaptive
Cruise Control. I received a nice response from the dealership that
informed me that they had no Cayenne GTS available with that option.
My rating reflects only my opinion as to the accuracy of describing their
cars for sale and communication from the dealership since I did not
pursue purchase of the vehicle.
Sep 16, 2020
Response from current dealership:
Hi Bob, thanks for the review and we appreciate your feedback. In all of our listings there is a very detailed disclaimer explaining our ads may or may not have discrepancies due to multiple online advertising platforms. Thank you again.
Aug 23, 2020
Brian and John at HBi Auto get nothing but high praise from me! A very unique and enjoyable experience! And so easy!! I love what they, and their team, do at HBi Auto! They do it extremely well. There is a whole lot of good behind their success, and it shows!
I could have pulled the trigger at any time in the last year, I have looked at a lot of cars. It didnt happen because it never felt right. This felt right, right from the beginning.
If you want professional and friendly people to help get you into a car that will make you grin every time you get behind the wheel, you will find this at HBi Auto. I sure did!!
I am now a happy Porsche owner!
Thank you, HBi Auto!!
Nov 2, 2020
Response from current dealership:
Thank you so much Lon! Hope you enjoy your Porsche!!
Nov 2, 2020
Response from current dealership:
Thank you Jim!!
The 2007!Porsche 912 they have listed is 8-9K over market value. When I challenged the salesperson, John, on it, he basically said supply and demand on cars like it right now gives him the ability to charge that much. Pretty shady. I then texted him again and he stopped responding entirely. Avoid these guys. Obvious they are trying to be opportunistic and not fair.
Jul 29, 2020
Response from current dealership:
Hello, thank you for leaving us a review. I reviewed your dialogue with John and with your offer of $28,000.00 on a vehicle that is valued at over $45,000.00+ is an offer we can not accept. We did request you share the information with the other identical cars you found for that price point as we would love to add them to our inventory so we could offer even better prices vehicle for our clients. Unfortunately the car you are referring to is indeed $8-9,000.00 under market value not over. While we want to give our customers the best possible price, vehicle and experience unfortunately we must
More ...
Nov 2, 2020
Response from current dealership:
Thank you!
May 18, 2020
Very good peoples .
Nov 2, 2020
Response from current dealership:
Thank you Gary!
I contacted them about an Audi. Their site says "No matter what your credit situation, our specialists can help tailor a finance package to fit
your needs"(https://www.hbiauto.com/creditapplication/). I had some credit issues due to my son being diagnosed with Epilepsy. I told them
this and was told that they could get me a loan. After a few days they couldn't find a loan for me. I asked for my deposit back since I was told
that it was refundable if they couldn't obtain financing. Now I write emails to the sales guy that I was dealing with and also their contact us
page and I don't get a response. No refund. Beware of HBI - they are now reputable. I still have yet to purchase a vehicle. That $500 would've
helped my family's situation, but instead, it went into the pocket of someone that spends their time driving Porsches and Ferraris.
Sep 17, 2020
Response from current dealership:
Hello Brandon, we are sorry you feel this way. You signed the non refundable deposit on the Audi RS7 and also stated you could purchase the vehicle cash. After the fact we still granted you a refund after you signed a legal binding document. We would love to help in the future, but please factor any financial obligations in the future before making an offer.
Apr 2, 2020
Great service!!
Nov 2, 2020
Response from current dealership:
Thank you!
Evan has been great. Awesome customer service. I will send anyone looking for a car to Evan, he goes above and beyond for the customer.
Nov 2, 2020
Response from current dealership:
Thank you!
Nov 2, 2020
Response from current dealership:
Thank you John!
Nov 2, 2020
Response from current dealership:
Thank you Brian!
Nov 2, 2020
Response from current dealership:
Thank you Robb!
Aug 24, 2019
Very professional and responsive.
Aug 24, 2019
Response from current dealership:
Thank you for the great review Ian. It was a pleasure working with you.
Nov 2, 2020
Response from current dealership:
Thank you!
Aug 19, 2019
excellent customer service! I was unable to personally go to the dealership due to recent surgery so they offered to bring the car to me to check it out. Unfortunately due to personal reasons I wasnt able to purchase the truck at the time but I would certainly recommend them to anyone looking to buy a car
Nov 2, 2020
Response from current dealership:
Thank you Nick!!
Jul 24, 2019
Yes returned my call but was supposed to let me know if 3 patentual buyers didn't show up . Truck still on web site so apparently it did not sell but did not receive call.
Aug 16, 2019
Response from current dealership:
Curtis, I am sorry you feel we did a bad job. We sold the truck the same day and our software did not update that the truck was sold from our inventory. If you would like to discuss, I will be happy to call. Thank you. . - Billy Wenk