Car Connection of Bedford

the staff was very nice

It was great the staff were friendly and knowledgeable. I would like to point out that they were the only dealership to reach out to me right away. I had reached out after hours and was not able to answer I assumed that it wasn’t available and that is why they called. I was wrong they called me the next day. I jumped in my car and drove u to see them and it was still there. They were transparent with everything they provided me with a copy of the carfax report when I got there. After we decided we wanted to buy it they expedited the financing process and we were out of there in about 30-45 minutes. Keep in mind it was during the recent wind storms and they had a power outage during the storm and they had to start over. I couldn’t be more pleased.

Excellent staff with great vehicles. The vehicle I looked at wasn't right for me but if they get one that is I would definitely buy it from them.

Quick reply from the team with honest transparency.

Very responsive

Great communication

When buying the car, the rep was very helpful and a really nice guy, answering any questions I had, once I got the car, I called them back and told them the car did not have all the features that I was told it had, I've been on the phone with them several times since then and I've been waiting about 4 days now on the Manger to call me back, I was told it had remote start and it doesn't, the rep said he was sorry he had assumed it did by the remote but had never used it, then later he tells me he was sorry he was wrong it didn't come with remote start, the reverse camera only works part of the time, was told it had heating and cooling seats and it does not, was told and showed in pictures that it has on board navigation, but it has never picked up the GPS location, the little back window is catching on something and won't roll all the way up I have to manually pull it up the rest of the way to seal it

Yes Brandon was very helpful and nice . He’s very efficient gets back to you very quickly and he’s very profession.

Lied about the truck not having having rust. I flew from Dallas for this truck and the guy was full of shit.

The dealer was quick to respond,and very nice to work with. I would encourage anyone looking for a vehicle to check with them first.

They were so much help but they were to far from me and I didn't have the money to put down on the vehicle they had a vehicle at the time

Awesome group of people.

Unwilling to try and find creative financing

Natalie was awesome!!!! Great experience with the whole process from the beginning till delivery. Truck had a few more dings than the pictures showed in ad but to be expected buying truck without seeing in person I guess.

Texted me several times. A bit annoying.

Excellent responded promptly willing to work with me. Just was not ready to buy at this time.

Absolutely great experience! Wonderful top to bottom car was as advertised. The deal was done quickly.

provided needed information

One of the best dealerships I have ever did business with. Very helpful, patient and informative. I hope to not have to purchase another vehicle soon but if I do I will look to Car Connection of Bedford.

Fast easy nice to work with

I am a repeat customer due to their professionalism, kindness, and great service! I would highly recommend checking them out for your next car. Thank you

Car Connection of Bedford, especially Natalie, was an absolute pleasure to work with. Within five minutes of communicating my interest in the vehicle, Natalie answered all of my questions on the phone. We quickly came to an agreement late last Friday afternoon. Complicating matters was the fact that I was out of town. Natalie coordinated everything, got me all the documents electronically, took payment electronically, and ordered transportation of my vehicle. I live in Oklahoma, the vehicle was at Car Connection of Bedford, in Ohio. In less than four business days, my car arrived as promised. Online car shopping is evolving every day. With Natalie and Car Connection of Bedford, the transaction is simple, efficient, and saves a ton of time and money. I highly recommend Car Connection of Bedford and Natalie to anyone looking for a vehicle!

I worked with Natalie Fisher she was very knowledgeable and made the buying experience pleasing.

Dealer was informative and responded quickly.