Used Subaru Outback for Sale in Los Angeles, CA

good service

Fast response!

Respondes promptly

I was the person who bought this car. And victor was my sales associate I applied online for my credit and went in the next day to pick up my car. The process was quick and easy

Whoever’s the internet guy should be fired. He’s surly and lazy. Wouldn’t get me requested information. I just moved on and bought a car from a less condescending dealership.

Super nice people up front and honest will definitely buy from them again.

They never got back to me when I told them that I would like to buy the truck

Great. Shipping was to costly.

Responds right away and professional.

The sales person did a great job!

Young kid salesman extremely arrogant. Was ready to negotiate and had more than enough cash on hand as was told basically screw off, they have plenty of cash buyers. Little did he know I was there to buy 3 cars all.cash that day

It was horrible experience I texted 2 hours before my appointment to make sure the vehicle was there to see and test drive drove a hour and they told me the car was taken for service for almost a week it was a waste of my time and gas

The absolute worse costumer service is ever experienced. A bunch of dumb youngsters that walk around playing like they own the place. I was there for 45 min after I met Carlos and never even showed me the truck I inquired about.

They add over $4k to the vehicle in add ons but don’t tell you before hand. The sales guy was not attentive. Not a great experience

sale manager very rude, tried to push us into a finance deal that was crap. Added items we didn't ask for. I never recommend or go there again

Good

Good.

Sales person Guadalupe and Finance manger Christ went above and beyond to help me to get tbe car were other dealers fail Thank you Guadalupe and Christ

Advertised a 2013 BMW for $12,000, I drive to the place and they tell me it cost $15,013 (additonal options/costs that are not negotiable were not included in the advertised price). Not sure how @Russellwestbrook promotes such a business

Sells rep and manager truly tried there best for me to walk out with the car. There service was amazing just mad at the fact the ad on CarGurus was a lie, not the same price when you walk into the dealer I got approved on CarGurus but wanted me to reapply with them instead and the price was $10,000 more.

The customer service I received from everyone was phenomenal! Gerrica responded to my contacts so quickly and Dale was soooo helpful! Anyone looking for a car I will definitely be sending them there.

Responded once but never answered my questions.

Don’t go here. The service was terrible. I called ahead of time to make sure I had an appointment for the car I was hoping to look at and we show up and the car wasn’t there. Poor communication.

Not very helpful, not willing to provide information over the phone

Unprofessional and more than 3hrs wait time for the accountant to singned papers

Drove over an hour to see this truck and they had it out back for paint and I couldn’t see it. Also had dealer added options that weren’t included in price.

Over 5 hours to buy the truck. Had to go thru 5 different salesman before I found one that was good. The are very unorganized. They push so many extras on you. They tried to sneer in so many things into my contract that we never agreed on. Very shady!

The truck was clean and was just as advertised. The guys at the dealership were all very professional & gave us all the time we needed to go through the vehicle making sure everything worked & let us take it for test drive. I would definitely recommend this dealership.

Contacted me right away!

Good follow up.

Good

I contacted the dealer to purchase a vehicle cash in hand however since I am driving from Murrieta I wanted to make sure to schedule a appointment so that the vehicle would be available. Nobody will do their job and make sure it’s available and no sold before I get there. Poor customer service

Poor customer service, no ones available to attend you even you make a appointment seems like there are not interested to selll

Hot garbage! The dealer, didn’t even take my name, arranged a test drive knowing I have an hour commute; then calls me 5 mins before scheduled time as I’m pulling up. To tell me “the car is in the back” w/ no COVID-19 provisional etiquette (mask, social distancing, etc.). Jeopardizing their own and potential customers safety, and professionally unorganized! In the end they immediately lost my business!

professional, respectful

Dealer contacting me within in minutes of my inquiry.

bot sent an automated reply and that's it, no followups

Very helpful.

We were unable to work out a final deal, but they were helpful and offered one of best prices

Staff was not helpful and when I looked at the car, the pictures clearly were hiding things such as holes on the truck, stained seats, and missing floor mats. Also the car was trashed with used masks on the floor and trash in the center console and the back of the car

The experience was not positive during the car buying process. I was told at the very end after signing everything that the car only had one key and that the navigation system was missing the sd card so these 2 things are going to cost me $450 extra. Rear driver tire was also flat and I had to ask for air to be put in it so I could get home. I was also being asked to sign stating that I had fully inspected the car when I was not even offered a test drive

Great job

Friendly staff. Got my questions answerd

Answered questions, friendly

What a beautiful truck I like to color dealer gave me all the information I wanted I just got to wait for my check to go through the mail supposed to go out the first week you keep sending me such beautiful trucks to review

Excellent response

Watch out for add-ons. They list their cars very low but have several thousand dollars worth of non-negotiable "accessory" fees that are tacked on later. But I have to say at least when I called and asked, they were honest enough to tell me about the add-ons and how much they would be before I drove all the way down to the dealership.

Bueno

Very professional

Very good

I had a terrific experience purchasing this Q5. Joe, the internet manager went above and beyond. He even drove the car to Burbank to pick me up at the airport. The staff at the dealership was friendly and got me in and out in a matter of an hour. Thanks for a great buying experience. I highly recommend them.

Quick to respond and answered all my questions.

The dealer reached out immediately and was giving me information. They were in constant contact

This was by far the best experience we've ever had at a car Dealership from the sales people to the service department a class act 5 Star Dealership their customer service skills were 5 stars

Very poor. They could not show me the vehicle because it was being reconditioned. They would not quote an asking price. They promised to call me when the reconditioning was complete. They did not call.

I contacted them about the limited edition S209 sti. They got back to me fast and gave me a lot of information so they were really helpful. The only reason I gave them 4/5 stars is they want over 40,000 more than the msrp which is 66,000 to begin with. Considering I'm a cash buyer at 65,000 with this covid crisis going on I thought they would take it but they are firm on their 105,000+ asking price. Too bad we couldn't make a deal.

Quick. Willing to set times best for me.