Used Scion for Sale in New York, NY

I can only give them 4 stars bc they didn’t have the car on the lot yet at the time we spoke

The place was hopping but it was clear they cared about everyone who came in. I was greeted promptly. And whether it was Haz or Sabrine or Diana, everyone pitched in to make sure I got to test drive the car I was looking at. No pressure.

They got back to me really quick

Very easy people was very welcoming understanding

Dealership was supposed to call me back to answer some questions I had about the car but I never heard from them.

These guys are changing the whole bad experience of buying a car even when i decided on a car from another dealer they were happy for us. Nice!

Excellent dealers

Best dealer

Extremely helpful and knowledgeable

Henry was up front and honest with me regarding the vehicle I inquired about which I appreciated. Thanks again Henry.

Very good.

Good

Very nice dealership. Could have done worse and still gotten 5 starts. Ended up not getting the truck, but would have liked to do business there. Professional, friendly, zero bad things to say. And for anyone who has shopped for cars - you know that's a rare find. Highly recommend.

Bought 2 cars here on Saturday. Couldn't be happier. Dealt with Jay Justice. Good job gentleman!

Good

Salesman was very responsive and is going to keep an eye out for what I want since this car sold! A pleasant experience thus far!

Excelent

Car was not clean or ready to be seen. Was like it was left in a vacant lot and they picked it up and brought it out to be viewed.

Very nice staff

Talk to me very nicely

Quick to reply!

A main problem like the AC wasn’t working, the sales man didn’t even know what the issue was and said they had the car in the lot for over 5 days. First told me it need antifreeze, and later found of it’s the compressor. And ask me to put a deposit on before they fixed the issue. Terrible sales man and bad business

Great and happy dealing with Innovative auto group

Great customer service. Car was not a good buy though, requiring significant work after purchasing that we were not aware of at time of purchase.

Quick response. Didnt go to see the vehicle though

The dealer was very professional and very reasonable had a great experience purchasing the car. will highly recommend. the car looks and drives like new. very happy customer

I was looking for an automobile and used the “Private Seller “ filter. A vehicle being sold by this Dealer came up. Please don’t advertise under “Private Seller” if you’re a dealer. It’s bad practice and misleading.

Dealer responded quickly

Prompt reply.

Emil was great and they are actually easy to work with. Also, no hidden costs for a used car.

This car was not good the tires are bald the inside of the car was soaked with water it was dirty inside and smelled horriblle. I drove from nyc to look at this car and was very disappointed

Not priced as advertised. 40% increase when I went to close deal. Dealers should put their true values on CarGurus, bait and switch not cool.

Confused, disorganized, unknowledgeable and inflexible. Not a great experience. Drove to PA to buy instead.

Great,friendly & accommodating customer service.Good selection of cars for sale.Cars were clean and ready for test drive. I had a very smooth transaction with the owner. I definitely would recommend this dealer to my friends.Thank you so much !

Drove from Phila Pa. Very good communicators and honest! Fair prices, willing to work with you... No hidden fees or price padding. Spoke with owner multiple times, before my visit and afterwards and they always returned my calls. I highly recommend them!!!

As always professional, courteous and willing to help the customer looking forward to doing business in the purchase of this machine

I made an appointment with the dealer to see 2 preowned cars. By the time i reached both were sold and I was never informed. I went despite heavy rains. Also the person who made an appointment with me was not present. Very poor taste.

Great dealership, they worked with our budget and extended warranty on a used truck. We felt an issue with the brakes and they fixed it before letting us drive the car out.

Great follow up.

car has some rust damage - the extend I am not clear on. so I did not move forward with this car

The dealership responded and asked for me to set up an appointment to go see them that’s about it

Yes he was very professional

He contacted me with in a few hours, but I we had made an appointment with another dealer to test drive a car and ended up buying that car. But I do thank them for their reply!

I bought a 2008 F3 50 extended cab with utility body got approved for financing draw at 11 miles and the transmission blew didn’t wanna negotiate giving me my money back stay away from this guy he’s crooked

Great! He was very helpful, answered all my questions and was just a great guy!

Positive

Dealer responded immediately offering to set up a time to see the car. I wasn't able to make that arrangement and the car was sold.

Helpful and kind with all information concerning the automobile with possible appointments to perchase and test drive

The customer service is good

It was good that we’re very informative and help me understand a lot about various cars available. They were great!

They answered all my questions...