Used Nissan Maxima for Sale in Los Angeles, CA

Contacted dealer, Ashley responded very quickly, set up appointment to test drive but then began talking about added fees, and stated additional fees will be added such as paint protection, alarm system (they are manufacture installed!) and so forth, just add ons to make money! I told them I won’t pay for such add-ons that’s not a new car but used! I knew that was to low of an asking price because it would of been $25k to drive off the lot, ridiculous‼️

Terrible customer support. Told them I was interested in car, didnt get a reply. Before I was to make the trip out to possibly purchase car, I called to make sure, thats when I learned car was already sold

Price quoted is misleading. They add on $2000 worth of options and accessories and fees that you don't want or need and can't be removed.

Great staff to work with, they answer all my questions and concern I have. Thank you

They called and text.

Honestly save your self the time and don't even bother working with this dealer. Really bad customer service. Staff is very unorganized and they say they will call you back but never do! Stay away from this spot.

Responded to my inquiry within minutes, however after application was filled out and trade in information sent over never received a call back regarding next steps.

Responsive dealership. My salesperson was courteous, respectful and was able to answer my questions. Unfortunately, the auto I went to test drive was not in the condition that I was looking for, but through no fault of the dealer.

Great Service! I bought my vehicle with Freddy, he was very helpful and knowledgeable. I love my new ride!! Thank you!

Unfortunately, car was sold with Very low tread on tires and bad wipers, in which both affected my driving when it rained hard yesterday. For a $71k car I would’ve thought they would make sure the car is in pristine condition. Not to mention the major scratches on the roof and hood louvre trims that were lose and one flew off. And transmission grinding and sometimes getting stuck in gear. Not what I expected at all.

I wanted to send the money via the internet for a down payment but they wouldn’t let me. So instead the car got sold out from under me because incident get down there. Good guys but be warned it’s first come first serve and they struggle with customer service via the internet. Without being able to place down payments over the web there’s almost no point in browsing their inventory if you’re from out of town.

Good

Shoutout to Noni.

Kind, Friendly however location was too far

Very informative & responsive.

Once I sent an email, a salesman called and I set up an appointment. I then received five emails and four phone calls from other salesmen at that dealer in 24 hours. I told their manager that was ridiculous and didn’t go see the truck. I bought a 21’ F350 Platinum from a private party. The salesmen at this dealership shot themselves in the foot losing a sale to a buyer for acting like vultures. Hopefully they learned a lesson.

Quick & efficient.

Bait and switch. When you visit, they add this GPS package of $1,250 which is about 9% of the used car price. Typical scam. They justify it because about 1/3 of the dealership does it. Nope. Be true to your conscience is what people ask. The manager's name is Ray who approves this.

Was contacted promptly

They were friendly and had the car prepped for review and test drive. When I asked for out the door costs, I was shocked!! They added over $9000 in fees “benefits “ to the quoted price. Typical sales tactics, I feel bad for uninformed buyers that don’t understand the costs and get deceived and overcharged.

They good people very quick an easy, An i didnt have any problems

Respond very well and fast

John was nice!

Good service, nice and friendly

These guys are straight-forward, friendly, and customer-focused. No pressure. Their time was spent making sure I was happy with the car, not pushing me to buy something I wasn't sure about. Really a breath of fresh air when it comes to car dealerships. I don't live in southern Cal, but if I did, I'd look them up again if/when I need another vehicle.

The best

Had a very good and smooth experience.

Very nice and quick service. Car was ready and clean. Sales person very informative and nice.

Shoutout to Noni.

Told him I was just looking and had a few questions, 1 call a day since then. Kinda pushy

Very easy

Dealer misrepresented condition of vehicle by knowingly not reporting rust. Dealer was asked over phone to verify no rust on vehicle coming from Hawaii. Vehicle stated vehicle was "clean" and we drove the 30 miles only to find the under carriage was rusted. I would not recommend this dealership.

Nice sales employee & reached out after we did not purchase as well

Had an amazing Experience from beginning to End .. Naz took care of us and got us in and out in a very timely manner .. And Matt Ungler the sales manager was also very helpful and gave us a great deal.. I highly recommend Lexus of Santa Monica .. ;-)

Very friendly and helpful staff, I had no issues at all.

Excellent experience very professional very pleased with them

Good email responders. But unwilling to deal, just a little bit. Way to expensive for what your getting.

SAID that is going to call me Monday, but it never happened.

Wonderful customer service

Good and derailed experience

I would not recommend this dealer. I was instructed to initial and sign paperwork, handed the keys and told “it’s in the back, you can’t miss it” I only got as far as sitting in the car to realize I wasn’t interested. It was dirty, there was significant body damage and interior stains that were not listed. Disappointed.

Terrible experience! They are your standard slimey used car salesman. They know nothing about their cars, no explanation for issues, tries to cut to the chase to take your money, just talking to them you can see the thirsty hustle in their eyes. He really wrote numbers in marker, then put an X where I supposed to sign. It was ridiculous, nice cars in terrible condition being sold by slimeball people, and I dealt with 2 salesman because the first was so glaringly bad at his job. Don’t do it!!

Left trash in the vehicle I was looking at . Didn’t even have the decency to wipe the car down. Said they didn’t have enough time to detail the car when it’s been up for over a month and the appointment was made days before hand . The door was falling apart and the engine was making a noise . They clearly did not check the car when they had over a month to fix things. Would not recommend anyone to this dealer. It’s clear they don’t take pride in their business

Very friendly and helpful

Grate selection and quick responding to the call

People are friendly, the SUV that we bought has bald tires and they gave us $300.00 discount on the tires plus a full tank of gas. The transaction went smoothly and fast.

The staff at this small used car dealer facilitated a good experience for me, v which resulted in a purchase. Bobby, the sales person, was relaxed and helpful. The GM was straightforward and honest and the financial guy we prepared and efficient. I appreciated being able to take an extended test drive to better experience the vehicle and to do an independent mechanical inspection.