Used Mercury for Sale in Detroit, MI

Mike was very helpful, he made buying the truck easy and vertualy painless!

This dealership is awesome sauce....super professional...attentive to the customer (me)… I will/have recommend them to EVERYONE looking to get a used or new car!!!!….thank you soooo much Athanas. Superb!!!

Great experience, was given time to make deal possible. Very much appreciated!

Soft polite very respectful stay safe

I spoke to a representative from this dealership. The price on this vehicle is high but the A/C didn't work. For that price everything should work. They were not willing to negotiate. I ended up going there to look at another vehicle. It was completely overpriced and needed a ton of work. Not a reputable dealership. Definitely shop elsewhere.

The gentleman I talked to was Kevin. He was very professional and polite. He took the time to answer all my questions, and explain everything. As far as I'm concerned he went above and beyond my expectations. I would deal with him anytime.

Awesome experience from start to finish. Recommend this dealership and the sales team.

after being disappointed on Friday when we were told it was sold we were contacted later that same day to discover the deal fell apart for the other party. Painless experience and financing department did a stellar job of getting us a super low interest rate and offering gap insurance to protect our investment.

Asked several times for photos, and every time I did I received an automated response asking if I would like to schedule an appointment. Never contacted by an actual salesman and never received the photos as requested. 6 days later I received an email saying it was just sold.

They responded to me very quickly, but when I got there the vehicle was not in as good of condition as I told. They were willing to deal on the vehicle but no sale was made.

We had the best experience ever! Very professional environment, they really took care of us today!!! I'd highly recommend them!

When I got there one of the guys just stood there arms folded and said those prices are cash only prices.Just very rude altogether. I will never go back and will be spreading the word of how rude they are. Not even worth the one star.

The vehicle was not there. I was told that I would get a return call but I never received it.

Called me 20 minutes before my scheduled time to be at the dealership to tell me that the car I was interested in was sold. We had conversations days before and they should have contacted me well before my visit to ensure the car was still available. They were like 25 miles from my home so I basically wasted time and gas.

Responded very quickly, very respectful, he answered all my questions and new the right answers right away that I wanted to hear. Yes,i would use Moran dealership again and tell family and friends.

Contacted me once asking what I was looking for in a truck... Then vanished and never contacted me again. No dedication whatsoever

Helpful and friendly

My sales associate Taylor was outstanding. As the car I originally went to see was not for me, she worked hard to find me another Escape that met my needs. Overall, a great customer experience!

They posting $74451 and when I called them .they told me that is is a gm employee price ,and I was talking to the sales person he hung up on me .that was very rude .

The Serra team was helpful, quick, and friendly.

Friendly

They contacted me right away. The vehicle was clean and ready for test drive when I arrived. Great staff and very helpful. Highly recommend them to others

Up front kind caring and want to sell u what u want

Staff very professional and knowledgeable about vehicle.

Customer service was great. The process was fast. I wasnt sitting there all day. I would return if i ever needed to purchase again.

Gus the salesman was accommodating and very helpful - especially during these unusual circumstances.

Very helpful. Mark is a very resourceful man and look forward to working with him in the future

Been working with Jason, he has been very helpful and patient answering all my questions and concerns.

Vehicle was sold but after speaking she said come in and they have special programs for customers like myself Will keep in mine

I was searching for a used SUV just out of curiosity about for pricing and mileage in my area, I found one at North Brothers Ford that responded to my e-mail very quickly, will eventually buy a vehicle in another year.

Overall was a great experience. Easy to work with. The car was originally from Canada and that was a little confusing. We did take the car back for a couple things and they quickly fixed those as well. Thanks for a great Jeep!

Good

Terrible!! Salesmen were rude, car was buried in the back of a tiny lot and I couldn't even test drive it because they didn't want to move other car to get it out! Besides that, this car has been on their lot for over 130 days and they wouldn't budge on the price, even for cash!! they can keep it! Terrible business, just terrible. Not even worth 1star!!!

Candy was great !!

Wasn't able to get the vehicle of my choice but the did help me get approved for something much better

responded well addressed issues and concerns got the vehicle i wanted for the monthly payment i was looking for

Very professional and pleasant experience!

Super!

great

Nice experience, good price, for 1 hours i take the car,thenk you

Confirmed through text, call, and email that vehicle was still available just two hours prior. Drove an hour round trip to test drive and upon arrival told it wasn’t available. Left voicemail with management and never received a follow up.

Sorry to say bad experience with the sales guy. Was very nice but caught him in a lie a few times, didn’t seem to have a clue. Went to a different dealer no problems at all!

Very very nice people here. I wasn’t able to get a co-signer so I couldn’t finance a car but I would’ve loved to do business with them.

Nice...answered my question and was great about it and helpful

The dealer responded right away and the appointment was set for the next day. They texted more pictures of the vehicle before the appointment. Champion Chevrolet provided excellent customer service and the staff was very friendly. I would highly recommend buying a vehicle from them.