2019 GMC Terrain for Sale in Miami, FL

Getting what we needed with no pressure on our budget was unexpected. They proved it is possible. Thanks for the new car.

Id give it no stars if I could. They bait you in with a low price then jack it up the next day and they say we can’t honor that “special pricing” when you ask if they are going to honor the price you inquired on. A truck doesn’t change 20k dollars overnight. Would never recommend.

Dealer sold the car, it was never available. This and many other dealers have used these cars S a carrot to lure clients in and then sell anything else they have at a higher price.

Outstanding

Wow they were great

They replied rapidly and was nice and friendly. Thanks

Great Experience from start to finish. Sales man and staff are very knowledgeable and kind

The sales rep were professional during the process until it was time to finance the vehicle. I had my own financing through my bank. However, I was unable to work with dealership through the whole process of financing the vehicle. They wouldn't take a draft from my bank as payment for the vehicle. They wanted cash payment or wire transfer of funds. I have purchased a vehicle now. Same type of vehicle.

Is a professional dealer

I would not recommend this dealership to anyone. I wanted to purchase the van. Expecting to pay tax tag and a dealership fee. When they gave me the final price it was $7000 more then the listed price. One of the fees was $2000 because I didn’t have a trade in. There was also a service fee for $1900 plus other exaggerated fees.

They pull bait and switch by offering car $3000 less to get you to call but then tell you that it only applies if you trade in a certain car and finance with them. Very dishonest.

Quick response and introduce themselves as the internet manager, asked for my best contact number. Was happy to have my business

Everything good Very friendly service

Great response

Let me tell you. Héctor is great. He was upfront and honest from the beginning. I bought the truck and I love it. If you want an easy buying process go see hector. I would buy again from him.

Terrible business place and I will have to give them a zero for the vehicle that I had been approved for they had already sold it and to me they are using the vehicle to lure people into contacting to try and get them to buy something else

Excellent price and service

Great call experience

In and out in 3 hours with my choice of car, Great painless expierenc, wil recomend to anyone looking for a specific vehicle ,

I clearly stated I was looking for a Fiat 124 Spyder. They did not have one even though they listed one on their website. After they admitted they didn't have it they kept spamming me with everything on their lot. From pickups to Teslas. Had to resort to blocking and reporting them

Great

From beginning to end was perfect. HILDA is a Rockstar! Knowledgeable, helpful, honest, and nice. Usually at dealers it is a nightmare. But HILDA made it very easy and I will buy again when it's time because of her. Delivery of the car was on time and quick, and follow up questions were handled with ease. Thank you very much.

They let me know it was sold the same day I inquired.

Thank you for the follow-up, and only one yet. I do appreciate that your not hounding me. I do intend to purchase a Leaf, but I would prefer to wait until January when I hope that prices will be lower.

I didn’t go in person. I just appreciate their follow up. They were helpful

Was a great experience.

They listed the vehicle as an SEL when it was really an SE. The price was a great deal for a SEL but certainly not for an SE.

I went in with specific needs and much to my delight, Jose saw that they were all met. My financial needs were met with a car I love that fits my budget and my lifestyle needs were met because I’m going to love driving it.

I enjoyed spending the day at Car Factory Outlet. I started to walk the lot and saw cars up front. A few sales people came up to me but I made myself clear I didn’t want their help. I was just walking around looking at cars. That’s how I do browsing not on a computer.

I felt so catered to at this place. I was able to test drive five different cars and they didn’t make me feel like I was wasting their time. I left the dealership that day without making a purchase and the lady that was helping me was like “no problem.” Its hard to find good service like that!

Worst experience I have had at a dealership. After several phone calls and text messages, when we sat down to make a deal all the numbers changed. The price of the vehicle went up and the trade in value of my car went down, and we never even filled out a credit application. If I could give negative stars, I would. Not a very trustworthy dealership.

Dealer reply asap after first call... not ready to buy yet but I will be going to the store on a future purchase

Very bad customer service. The sales person was very poor on customer service skills. Jordan and Dimitrius hanged up on me right in the middle of a conversation when they were the ones who called me at the first place. The incident has already been reported to the better business bureau.

Izzy told me dealer add ons (doc fees etc) were $2500. Deterred me totally. Also bonmin advertised on cargurus $499 for shipping to me. He shot that down as well. Said that was not true. What a farce.

Helpful

I finally spoke to someone at this dealership after they ignored the requests I made through CarGurus.com for several days. Despite indicating on CarGurus that they would ship a car out of state, they told me that they don't do that and they'll only sell to someone who comes to the dealership. They seemed confused, disorganized and unsure of their own way of doing business. It was almost like they didn't care whether or not they sold a car.

The staff was accommodating to me when I had my mechanic come out and check a car I was thinking about purchasing. Thanks guys.

The best the best dealer in Miami thank you very much God bless Merry Christmas

Very vast processing of my purchase and super friendly staff. Would definitely recommend this dealer to anyone looking for an honest and speedy experience! Very satisfied!

Prompt and helpful

Excellent customer service

Contacted dealer about car I was ready to purchase until they added dealer fees that came to over $1000.00 and paperwork fees that came to a thousand and when they got through adding inflated fees a car that was under $6000.00 came to almost $10,000 so I didn’t purchase it.

Very helpful providing good information about the car care.

Nice staff very professional. Waiting on my second key that was promised to me. Coffee bar in dealership

The finance manager and the first sales rep were horrible. How dare someone tell me not to place a large deposit to purchase a car. If I have the money it’s my choice. I’m not you and it was very offensive

Edwin was extremely helpful and quick to respond to my questions. The only reason I didn't give 5 stars is, I didn't act fast enough and didn't get the car.

Super easy and fast. Paul was great and very accommodating and the finance manager was excellent. 10/10 would recommend this dealership to everyone.

Wonderful experience. Staff was great and quick to respond to my emails. After my purchase I noticed the side view mirror was shaking and I was able to bring it in the next day to get fixed. Overall, I highly recommend this dealership.

Outstanding service and professionals. Very simple buying process. Not to mention the car was as advertised. Will definitely return. To Robert and Ricardo - thank you.

Excellent and great follow up

Terrible Terrible waited3 days to get wirer info then said when I called first thing Monday morning they would send info heard nothing called again got text it sold the night before how many dealers are open Sunday night do not deal with these jokers

Great customer service!

They were willing to have the vehicle brought to their Palm Beach store for me to see and drive when other dealers would not do the same.

Positive experience. Salesperson was knowledgeable and helpful

Dealer response was immediately