Used 2017 Volkswagen Passat for Sale Nationwide

I had a great experience with michael. Very professional and thorough. Thanks

Straightforward and honest still working with them

Clickbait. I contacted the dealer about the price listed here ($35k). It is actually $42k on their website & the salesman confirmed that the price listed here in NOT the ACTUAL selling price.

Classic bate and switch. The cars price rose $10000 from the first price I saw until the last person I spoke to. Do not recommend.

The listed Price is 30552 and shamelessly the Salesperson agrees that this is a Click Bait to get customers, The original price is much more than this.

Small dealership but very personable. I felt like Bob, the owner cared that he was selling me a reliable vehicle

Answered my questions promptly

Price advertised was 17,991. After I contacted dealer price went to 18,991 Then once I tried to haggle on price, it ended up being 19,991. I wouldn’t recommend this dealership to anyone, ever.

Very nice guys, I didn't feel pressured, all my questions were answered, and I made a purchase I am very happy with!

The car sold out and he still there on car gurus

The price is not real. I was there 2weeks ago .When you arrive they show you the vehicle by walking 5 blocks off site. The problem is that they surprise you with very high fees, the price increased by $ 5500 more. I wasted my time and money, so little did they do the minimum business effort or work something out. Wife and I walked out to drive home 90miles trip wasted.

I went their to see car but when I reached they sold that car already and even they don’t know even like they advertise on internet and car was sold…

EJ was very helpful, kind and polite, very professional. Just didn't have parking and it was busy there. EJ let me park under the awning. It's too bad I couldn't pull off the deal with the truck.

Responded the next day and great service. They gave me a solid deal for my second car.

Didn’t get to drive a car, but was very helpful.

Called multiple times about a vehicle that at no point was mentioned to have been already sold despite it still being posted on this site. Felt like a bait and switch tactic to me. Got all the way there just to get off handedly told that “oh it’s been sold”. Then why would you not disclose this to the customer who had scheduled to come into see it?!

Courteous dealer

Good communication

5Stars in a 4 star world - Peopl were great! MDX is like new!!!

Great

Pretty good experience. Grateful to the staff for working with me and on my behalf.

Called to confirm if the car was on the lot and was told it was available. Drove over an hour to find out that the car was sold two days prior

Need better Customer service.

Was very honest and super helpful and polite

Horrible. Unprofessional. Scam artist. Listed fir 19474$ delivery included and then tried to squeeze me for 4500& just for ha has. Do not buy nothing from these crooks

I messaged and called about this truck and finally heard back after 4 days from a "product specialist" after multiple inquiries. He was extremely rude to me regarding the truck, cut me off and hung up on me. I wrote a negative Google Business review to which the owner responded. After reaching out to him, he told me I set myself up for disappointment. Then he said he would get me a trade-in value for my current vehicle and I haven't heard back. It was extremely disappointing and frustrating.

Emailed me several times about my interested, but when I emailed them, they never responded to my specific question and sent an a follow up email that didn't address the question I had asked. There email made it sound like they didn't even know I had already emailed them twice.

They contacted me, it was difficult to contact them back via text. When they did respond to my text they did not want to work remotely and rather I came to the dealership. I live a few hours from the dealership and with my work schedule it was not feesible.

Rachel was amazing. She got me the best deal on my new Mercedes. The process was quick and easy and she even put a bow on the car at the end. This place feels like family and I will send everyone I know here. Thank you guys!!!!

I contacted them and full out their application. The finance manager never got back to me afte speaking to me. The sales rep was checking in on me 3 days straight until 1 day. He stop I text him and he didn't ask me if I could put more then $2,000. I could just needed to know apr or the monthly note. He said he would speak to the finance manager boss and never got back to me

Good response

DO NOT FALL FOR IT! They never had the car. This is a way to get you to go to the dealership and try to sell you a more expensive car. They called me about the car in the morning, I showed up at 2:00pm and they told me someone JUST bought the car but they had more options around 10K. Smh this is just a sales tactic to get more people to show and once they are there they try to push you another car more expensive.

Honest extremely helpful everything done on premises license registration insurance and plates all done within minutes

Mr. Jay worked extremely hard to make sure I received the best deal for this car! I am completely satisfied and glad I chose this dealer. We hope to purchase another vehicle in the future with Keystone!

Excellent Jay is the best

nice and easy appointment set up. quick response and all info i needed giving to me in one e-mail... friendly and up front. NICE!!!

I had a great experience at this dealership.

Drove far for what I thought was a bargain only to have the price jacked up $6 grand when we got to negotiating. The car would have 0 warranty unless I paid the extra money. If looks to good to be true it probably is.

Pedro was attentive and informative. Very good experience!

Took forever to get them to respond and when they did they clearly didnt want to selm the car it was bs excuse after excuse....

good

The guys there are friendly, patient and pleasantly not pushy. I bought a used Ram which is a pleasure to drive.