Used 2014 Maserati Ghibli for Sale Nationwide

Dealer did not answer my questions moved on to another dealer that wanted my business. Just sent out a generic response.

Excellent Service! I saw a vehicle online that interested me. Moe had the keys ready for us to test drive when we arrived. The car is amazing, and the process with Moe was seamless. He even got me better financing terms. They have some beautiful cars on this lot. I would definitely recommend Used Imports Auto.

The people at the dealership were very accommodating. The hours posted on their website were not accurate, but they stayed open a little longer to allow me to test the vehicle. Unfortunately, issues arose that made me change my mind about purchasing it. They have many beautiful high-end vehicles on the lot. I would suggest having a thorough inspection done on any vehicle that you consider purchasing.

Great sales Rep. Prompt response. Would Recommend!!!!

They responded as requested.

Avoid this dealer waste of time Ricardo Toro is a fraud and should be fired complete idiot makes me waste an hour to drive up after telling me car was ready and approved etc I call him before going he says ok see you here I get there for him to tell me that cars been sold do you want to look at another one

called back right away

Responded on time

Good

Didn't have the vehicle I initially wanted but came back today to test ride a new one they got in the other day. Ended up loving it and buying it. Liked the communication and no haggle approach. What you see is what you get and that's not something I'm used to at used lots. Used lots need to sell their vehicles to you. This place chooses to sell to the public so we can get discounts that other dealerships get. I liked it a lot.

I received a standard email reply to my email that didn't address not answer my question. Not sure if reply was automatic form reply or drafted and sent as original; if the latter then I must wonder why they didn't answer my question. Perhaps the dealer gets overwhelmed by online inquiries and can't invest time to read each one.

They answer me quickly!!! But I was wrong I though the truck was in Akron Ohio about 25 miles from home !!! But found it is 300 +- miles From home !!! To far for me at this time !!!maybe after Labor Day I’ll have time of still available

Good

Very friendly and easy to work with. The entire process was fast and easy. It was a pleasure working with Marty.

Had a fair experience with the dealership, but everything went well.

Was very helpful and contacted me right away about the vehicle I wanted to look at.

They reached out but I didn't move forward with the car as I decided on something else. Was a good experience and not pushy.

Zero stars !!! They lie about there prices to get you to go to their lot !!!!!They added $7,500 dollars to the price when I got there.. I took a day off from work and drove there for nothing!! Sleazy & UNTRUSTWORTHY!!! Worst of all they tried to tell me this is how all dealers operate, Spoke to me like i was stupid/ like i was born yesterday!!!! Disrespectful !!!

I am not comfortable with the dealer not able to discuss the price over the phone

The price that's indicated online on cargurus is $12000 less. The online salesman indicates it's 20%mark up that's not shown. What a waste of time. Do not trust this dealership. Please shop around. Very deceitful.

I was talk with one of the vendors interested in another car cause this one was sold but still in the page. After couple questions she never answer back to me. So she don’t need the sale I think

After selling the suv was still on site days after and long waits to get customer service

This place is awful!!! I went to see vehicles and each one I asked for in my price range was supposedly sold. He kept trying to get to buy a higher priced vehicle!! Never again. Waiste of time!!

They were great ! Bought a 2013 Cadillac that is absolutely beautiful and runs excellent ! I will refer my friends and relatives.

Dealer was clear on vehicle details

Asked the dealer for their best cash price, as I was not in the immediate area and didn't want to waste my time if we were not close on price. Dealer told me... "Hey Tim, not a lot of 34k mile Saturn Sky's out there. We will work with you but we do not have any interest in negotiating online. If you want to make a deal you will make time to see it."

Superb job. Very very helpful and delightful to work with

David was very helpful and appreciated

Saw advertised price on Car Gurus, went to Hennessy, agreed on a price. Obtained financing, then they immediately upped the price over $2000. Terrible way to do business, will never purchase anything from them ever.

Very responsive, good disclosure about car history, but the electric car was not charged at all!!

I’still haven’t had time to visit dealer, but will next week. They’ve been very helpful over the phone and email.

Low balled the offer for my trade in car, scheduled a time for me to see the car, then texts me 24 hours before me going out there saying he sold the car to someone else, bad communicator, and just wants to sell his cars as soon as possible

Nice people but we didn't make a deal

Ali was very nice and helpful.

Best car buying experience ever. They made it all easy for me. Explained each paper I signed. I had been looking for the right price on a 2020 Corolla. They saved me a lot of money. I love my car!! Mike & Ali are super nice guys. Treated me like family. I would recommend them definitely.

The dealer contacted me and provide with all the assistance that I needed. Thanks

Initial follow up was ok but never answered questions about the truck.

The service from start to finish was just excellent!!! the cars are very nice clean and honest sales people, the whole staff is just wonderful will continue to refer people and do business thank you Rhody !!!

Worst ever they try every trick in book to get ova on u with the fees almost 6k in extra fees worst time to buy a car from any used car dealership some fees r not much as this dealership. y should the consumer pay so much for 10 to 12 yr old cars??? With no warranty......and accidents?

Very helpful car just wasn't it

Great experience!

Very nice staff would recommend others to visit imperial Toyota

Great experience, super support. I live over 300 miles from the dealership.

They contacted me and didn’t have the truck - sold already