2013 Ford Escape for Sale in Holland, MI

Not sure why dealerships advertise vehicles that are not ready to sell yet ? There was two vehicles I was interested in. Both had not made it through inspection or detail yet. I bought a vehicle from a dealership that actually advertised vehicles ready to sell. Salesperson was nice enough and I don't blame them when it's obviously the sales managers fault.

Call Skip and he will help get the car you want.

Altho I haven't made a purchase yet, my experience with Borgman has been excellent. No pressure, professional treatment, friendly and courteous.

Mileage on listing shows 21k but on the car photos it is 31k.

Very helpful

Good dealership just found something else

Overall very professional.

I missed the dealers emails to me because they ended up in my junk/spam folder. He kept trying and I eventually found them and spoke to him. Due to the restrictions of coronavirus, they want to have a purchase agreement in place before allowing you to do a test drive. After seeing the vehicle in person, and knowing the other options I hade, I decided not to go with this car. I did appear to be a fair deal.

Dealer didn't know any answers to my questions. There was an accident reported but they didn't know anything about it. Disappointed

Contacted me right away.

They sold the truck I wanted. But the gave me a great deal on another. They were very apologetic and very nice and helpful. I would do business them again. Janelle and Albert were awesome.

Professional courteous and fast service!

Great experience from start to finish! Car was just as described and ready when we came to see it. Friendly and attentive service. Straight forward completion of the sale. Definitely would recommend this dealership to others.

Good experience

They responded quickly, unfortunately I didn’t get a chance to get done there to see the car.

I spent the longest time searching for a vehicle and I finally found the one I wanted for the price I wanted. I live in NY and the communication of the dealership was outstanding. They made it quick and easy for me. They didn’t lie on the condition of the truck and we’re very informative on every detail. I would 100% recommend this dealership to family and friends!

All good

They were very helpful .

Home street was great to deal with. Made buying super easy and they were honest.

Fast and honest answer to my question.

Pleasant and helpful with no pressure to buy.

one of the best salesman i have ever dealt with. he was not at all pushy. he was very informitive on the car and the dealership support. i bought the car. the buying experience was great for my wife and me as well.

Great experience, honest sales reps.

Great experience even came to me for a signature over an hr away so I didn’t have to drive it

Friendly, honest, fair price - but should have taken down add when truck sold.

Dealer promptly contacted me to let me know the truck was still available, but did not respond to additional inquiry around price flexibility.

They were great at showing me the truck and telling me about. They were very willing to go out off there way to please you.

Guys got right back and John was great

Bookwalter Chevrolet has been very helpful and accomodating. We are going with a different Enclave than the one we originally went to see. They are providing excellent service, staying in constant contact, staying open late for us, bringing the vehicle directly to me (over an hour away). Kenny Wood and manager, Brandon have been great to work with - thanks!

So far no deal. I tried to get a price so I could buy the car this weekend, but the manager was out of town and the salesperson told me there was nothing he could do. Doesn't seem they want to sell a car!

They responded right away

I have bought a total of 4 as a buyer for another car dealership, every time the wholesale transaction has went smooth , up front staff , flexible prices , cannot say that about many others ! Will be back again.

Outstanding service. Car was pulled out and ready to test drive. Was missing spare tire, Made sure I had one before I left. Will buy there again

Fast, Amazing and friendly!!!

Contacted me right away

Fast and friendly

Responsive and informative. Didn't buy the vehicle, but appreciated how I was dealt with.

Very friendly and helpful

Awsome

It was great

At first glance, the outside of the dealership isn’t that impressive but the second you walk into the building it’s very nice and clean on the inside. Employees are nice and very helpful. The car I was purchasing was the actual price when I got there and not just some bait price to get people to come in. No hidden fees when it was time for the paperwork. Overall, I was pleased with everything!

These guys were amazing! I would buy from them again and I have recommended them to friends.

Eric and his son are great people. I scheduled a test drive via email with Eric and he had the car full of gas and ready to go for me. The buying process felt more like buying from a friend, than a salesman. There was no pressure and I was given a great deal. The whole process of test drive, negotiation, and paperwork took less than an hour! If you are looking for a great deal with kind and caring people, West Point Auto Sales is the place for you.

My experience at West Point Auto was great. Jason and his dad were great. Fast and friendly. I got a great deal on an SUV. The vehicle was serviced and the was clean. Im referring all my friends and family.

Probably the best and easiest I've dealt with on CarGurus. If they weren't so far away, I may have bought from them, but I found something within blocks of my house that was too hard to pass up.

Yes Cullin was excellent. He did all he could but they sold the vehicle. They got me approved but finance company didnt want to work with me on 60months. They only wanted to do 24months with high interest rate. By me living in Memphis TN and they are in Michigan. Banks work differently. So this dealership is extremely friendly and ask for Cullin.

Excellent

Responded to my questions and helpful, but this was not the exact fit vehicle I wanted so I looked elsewhere.

n/a

The dealer was very helpful and polite, not pushy in the least. I didn’t end up loving the Murano, there were some issues I identified that concerned my like a strong gas odor and rusted brakes. The salesperson however was very helpful and thanked me via text for coming In, even though I didn’t end up purchasing there.

Nice service with Good fallow through.

This vehicle was a death trap they never even touched it after it was traded in Got wobble of death going 20 mph and had my kid in the car These people are very irresponsible

Awesome service! Very helpful and friendly. She even had the mechanic come out and look at it free of charge.

Rat poop ALL OVER interior of the car I came to look at. No wonder there were no pictures of the inside. The office was a pig sty. I wouldn't ever go back there.

West Point Auto Sales was very easy to work with and made our car buying experience very smooth. They answered all my questions over the phone and coming in for a test drive was simple.

Buying process was flawless and Jason got me the best deal. I would definitely buy again!

I did not end up buying a vehicle, but the owner is incredibly nice and courteous. He let me take a vehicle for a day to see how it felt. I was very happy with the experience and when I'm closer to buying a new vehicle I'll definitely be looking here.