Dealerships near me (West Roxbury, MA)

Dishonest scheduled an appt to test drive a specific vehicle that had just come in. They had no photos online. Arrived at the dealership. Let us see the car couldn’t let us test drive it yet. Had not been serviced…kept stringing us along for over a week then increased the price of the car. Could only get advertised price if I financed a minimum of $10,000, interest rate was very high and added a $1,895 restore and service fee on top of doc fee. When I told him I was gonna pass on the car, they continue to call me to the point of harassment both salesman and manager.

Everyone there was great process was easy

Bait and switch Shady dealer Less than truthful I recently purchased a used Honda from this dealership and have had a deeply disappointing experience. Despite assurances during the sale that the vehicle was in excellent condition, my trusted mechanic discovered multiple issues including transmission codes and a faulty seat module. When I reported these problems, I was met with dismissive responses, including the sales manager claiming my mechanic was "lying." After multiple attempts to resolve these issues, I've experienced poor communication, broken promises, and a concerning lack of accountability. While they eventually agreed to fix the seat module issue, getting them to honor this commitment has been unnecessarily difficult. I cannot recommend this dealership to anyone valuing transparency, honesty, and customer service.

The owners and staff at Bridge Street Auto Body and Sales are wonderful - friendly, helpful, caring, knowledgeable and experienced. I have been a loyal customer for many years and get excellent, highly-qualified and dependable service regarding collision repair for all our family vehicles and regarding purchase of used cars. Bridge Street Auto makes every effort to get the best results for your auto needs and desires, gives valuable advice on a wide range of vehicle-related issues and provides a consistently pleasant, stress-free and transparent process. I continually prefer going to hassle-free Bridge Street Auto over dealerships whenever possible. I love referring family and friends to Bridge Street Auto because I know they will have a wonderfully satisfying experience. I wholeheartedly recommend Bridge Street Auto for all your vehicle-related matters.

The folks at Stateside were very helpful.

He was very informative and helpful,..

The staff was Great.

I was excited to find the exact prowler i was looking for ,as would learn , very disappointed it was at dedham dealership. I am not going to waste anymore time explaning the incompentence with the sales team,especially the woman,whatever her name was ,after three calls i still couldnt not get it. She promised me a video numerous times as well as answers to questions to which she got back to me with neither. Their communication is zero im guessing they only have the ability to sell in person because while one way communicating they sold it out from under me..and not that they ever told me , i discovered while trying to still purchase . If you are a tire kicker ,never buying ,this is your place. If you are buying STAY AWAY !!

Absolutely fantastic!! Would go back again! Very well informed and easy transaction