Volvo dealerships near me (Summit, NJ)

Polite, personable, and professional.

Jay responded to questions promptly and completely. He respected boundaries and didn’t pressure. He, as the dealership, is someid do business with.

Reached out through CarGurus interested in this vehicle. One person immediately scheduled an appointment for me to see it. Another person then contacted me and told me it was in the shop and I might not be able to see it during that scheduled time and had no ETA of when it would be done in the shop. So I was left waiting and given no other option after asking for a status update multiple time. Only to then be updated that someone else had reached out and decided to move forward with the car and that it wouldn’t be available to me unless that person fell through. I was very interested in purchasing the car but they didn’t make me aware that I could apply for financing and that would mean the car would be mine if I wanted it. Then I asked if they put a deposit down on it and they said no they don’t take deposits. I wasn’t even made aware that there was any way to move forward and then just got told the car was basically gone. Not happy with the costumer service they provided. Beware!

Sarib was nice but the manager would rather lose a deal that was already done by refusing to change the brakes on the car. Brakes that are clearly visible bad.