Dealerships near me (Torrington, CT)

Was great

Unfortunately this company never contacted me until a week later, by then I had bought a vehicle elsewhere!!

I was interested in a 2019 legacy 3.6. I asked for a buyers order and car fax. I am a $400 flight away. They raised the price by 2 K and would not send me a car fax or a buyers order. I am betting there would be a bunch on the additional charges on buyers order. They kept saying the salesperson will go over all of this when you get here.

The staff was great when I was in the office and very helpful. However, no one answered the phone when I left home, before driving almost 2 hours to get there, to make sure that the car was available as said before. One of the staff called me back later but I was already in their office being assisted with another person who was nice and helpful, and answered my questions. Unfortunately, the car was apparently sold to one of that same place employees. Anyways, not to blame the staff but I would appreciate that when saying AVAILABLE means really that the car would be available.

Good

I wanted to take a moment to recognize the outstanding service I received during my recent vehicle purchase. Robert Dreier was an extremely helpful salesman throughout the entire process. He was professional, knowledgeable, and made sure all my questions were answered. He made the experience smooth and stress-free, and I truly appreciate his patience and dedication. I would also like to thank Ed in finance for his assistance. He was very helpful, explained everything clearly, and made the financing process simple and easy to understand. Because of their professionalism and support, I would highly recommend your dealership to anyone looking to purchase a vehicle. Thank you again for such a positive experience. Sincerely, James C. Nelson

Still in process so far so good