Dealerships near me (Stow, MA)

The worse experience! This dealer kept calling me for a week, I finally go an hour out my way to find out they make their own rules. I was pre-approved through my credit union for this vehicle, which I explained through email and a phone call before going there. The sales manager comes over, looks at the check as if it was Monopoly money and states it’s not a cashiers check. Duh! A cashier’s check would come from ME, the check you’re looking at is directly from my credit union. When I tell him this he then says well it’ll take 3 weeks to process! I called my bank and they laughed! On the check is a validation number that the dealer calls with exact numbers and funds are immediately released! The sales manager then says or I can run your numbers through us! They truly hate when you do your homework before walking in! No thanks Sir!

Tim was great to work with! The process to buy a car with him was so easy and quick and felt smooth. 100% recommend: Thanks Tim!

Staff I dealt with were great. Unfortunately the car I was interested in was not going to be retailed. Matt and Melissa were very helpful.

I had been in communication with the sales rep and sent him a final note with two questions before making the purchase. He didn't respond. So I called later in the day, talked to another sales rep only to find out they had just sold the car to someone else. I would have bought that car if the sales rep had called me back. The manager reached out to see how my experience had gone with that sales rep. I gave him the above feedback and have never heard back from the manager either. Really disappointing service and communication.

Nathan was the best Salesperson. He answered all my questions in a manor that gave me confidence to purchase now.

Quick response.

Excellent people