Dealerships near me (Sharon, MA)

I had a terrible experience at Nucar Honda of Norwood today and would strongly caution others before doing business with them. I first saw a Honda HR-V on CarGurus and then checked the dealership’s own website, where it was also listed. Around 1:10pm, I called and spoke with an Assistant Client Care Manager (Hannah), who confirmed that the car was available and located at Nucar Honda of Norwood. When I arrived at the dealership around 3:30pm, a salesman literally laughed in my face when I said I had come to see a car I’d seen online. He just pointed at a Nucar poster on the wall, then told me that Nucar has dealerships all over New England, so there was “no guarantee” the car was here. I reminded him that Hannah had specifically confirmed it was at *this* dealership. He poked around on his computer, disappeared for 10-15 minutes, and eventually announced the car had been sold. Hours later, the same car is still listed as “available” on both the Nucar website and CarGurus.

Car was a smoker vehicle and only had one key, which they were honest about when I asked. I didn’t go see the car.

I called ahead about a specific truck and scheduled an appointment with a staff member to come see it. When I arrived—after driving over an hour—the manager had no idea I was coming. To make matters worse, I was told the truck wasn’t even at that location and had already been sold. This was an extremely frustrating experience and a complete waste of time. The lack of communication and coordination between staff is unacceptable. If you’re going to schedule appointments, at the very least confirm the vehicle is available and on-site.

Definitely had a great car buying experience here. I would suggest anyone take a look. They really took the time to help me get the right financing. The car was in great shape, and everybody there was so helpful.

Excellent customer service very friendly

Went bad right from the start. Rude salesman named Tony didn't even have the common courtesy to introduce himself and shake my hand. He was though very impressed with himself and kept giving me his unimpressive resume. Should've left right there. Used 2008 Tacoma had not been gone thru by the shop so they had no idea what issue's the truck had. It did look super cherry and only had 46K miles on it. My over aggressive and pushy salesman tried all the usual used car salesman lines and tricks on me trying to pressure me into buying it. The office manager came by noticing how disgusted I was with the salesman's pressure tactics and rudeness. I asked her for another salesman which she agreed to. I agreed with her to purchase the truck on condition of a maintenance inspection. Upon inspection, the truck was a disaster needing immense amounts of drivetrain work. That ended that. Learned the lesson of leaving right away when my instincts tell me the place and people are no good.

Great customer service. The staff was great.