Dealerships near me (Rutherfordton, NC)

Quick response time

Well, let’s just say they do everything they can to sell the truck but after they sell the truck, they have zero communication. They gave me another person‘s paperwork and gave mine to another person and still have not sent me my correct paperwork so I would highly recommend not going to Parks Ford of Hendersonville.

I texted back-and-forth with a member of the team from the dealership. Explaining in detail that I was only concerned about the out the door price. I was told if I came to the dealership I would not be wasting my time and that we could work out a deal. Only when I got there, it was not an option. Wasting over an hour of my time on an unnecessary drive. The member of this team was deceptive and hoped that I was naïve or vulnerable.

The salesperson was super nice. Which is why i am leaving 3 stars. But she absolutely did not disclose the cosmetic damage on this car before I made a 5 hour round trip to purchase it. We talked for 3 days prior to me coming up and although I asked time and time again to show me any damage at all on car. I was told car had no cosmetic damage at all. Which was not true. I recieved multiple pics and videos and none showed any damage at all. When i arrrived there to get vehicle i was shocked as there were multiple issues including dents and scratches on vehicle. Every wheel had cosmetic damage. Vehicle needed brakes. Alot of rock chips on front end. Aftermarket windshield and cracked panoramic roof glass from windshield install. Anyways. Alot of time wasted but lesson learned pay for a inspection before you make any trip to purchase a used vehicle. Thanks.

Great communication and fastest reply from them

Very professional and helpful. Reach out quickly and got a deal done. They had the vehicle delivered to my house (a 6 hour drive) the next day. Would highly recommend

Great experience.