Dealerships near me (Redmond, WA)

This dealer stated that this vehicle was sold last Saturday when I went to see it. I see it is still listed. They wanted me to buy a more expensive vehicle instead. I no longer can trust this dealership and will not do business with them again

Amazing, experienced and honest team, we bought a great car there!

We drove all the way to Kirkland from Yakima to see the truck that I had talked to salesman about the afternoon before. We arrived and waited to see him as he was on a call. We went out side to walk around. He came out later and told us that someone had put a deposit on it later in the day that I had called. WE did not get a call to inform us before we went. He said it wasn't a done deal yet. The person was to come in to finalize the deal. He then said we could wait,it may not go through. So we walked around the Toyota lot next door to kill a lot of time. We found a Toyota that we liked and were in the process of buying it when your sales man called to say that the Nissan had sold, but in the process the truck was in a fender bender. We are happy with the truck we did get, but not get with you.

I was welcomed by Garrett and Aaron at Landmark Motors and it was easy to see they are enthusiastic car guys! I visited again the next 2 days and they were happy to talk with no pressure at all. In the office, Josh had all the paperwork in order and I was driving away in my new 2015, 911 GTS in less than an hour!!

I found a car online & called immediately to see if it was still available; it was. However, she said they couldnt put a hold on it & someone was scheduled to view it the next day (seems like a type of 'hold' to me). She told me I had to wait to see if they purchased the car & she would let me know that evening if purchased. If not, she knew I would be there the next morning. They close at 9pm- never received communication. This is important because I live 3 hrs away & needed to know the night before so I could be there in the morning. I had to call the next morning to speak to someone & OMG- the woman who answered the phone was so short & stressed. Everyone was in a meeting & this poor lady was left to answer a multiline phone- it wasnt pretty. The rep finally called, told me the car sold then said she would keep looking & asked if I would let her know if I found one so she could stop looking. Mgt really needs to pay attention to customer service for all involved. Not impressed.

So far so good communication could be a bit better but overall great experience and happy with them.

The staff was amazing!