Dealerships near me (Randolph, NJ)

Amazing customer service, they are really helpful , honest and professional i do recommend them . As it was amazing experience.

They did it right. Tried 2 other dealers, they still operate like it's 1970. Won't give you a final price until you talk with the "manager"

Responded to, and addressed many of my concerns.

I would never purchase anything from this dealer. They promised me for a purchase of an infinity and that they would call me the minute it was back from the mechanic. I kept calling and then they sent me an email for review for the car I was waiting for & I called them and was told they had someone there purchasing the car at that minute. I then told the man what happened with my call for the car, and he said oh we forgot. I'll never deal with them.

I discovered the trunk took a lot of force to open. It would slam shut like a mouse trap. This thing could literally break every bone in your hand, I was relieved I hadn't cracked the rear window. The guy showing it to me acted surprised, but car guru's website stated this vehicle had been on the lot for 2+ months, so.. interpret that how you will. Then I finally get to the negotiation table. The car was listed online as 13.5k in price, but after fees? It costs 22.5k. I was being pretty chill, and now the manager is gaslighting me acting like those are normal dealer fees I should flat accept. Cartoonishly aggressive sales tactics. Out of nowhere, he agrees to 14k "plus taxes and fees" (uh, so we agreed to nothing and raised the price?) and abruptly gets up, storms off to the office, looking genuinely pissed. The sales rep apologizes. It felt like "good cop" and this was a shtick, but maybe he actually felt bad. Bottom line is, I got the heck out of there.

Communication. Was the dealer quick to respond to your inquiry? Absolutely. They responded quickly. Listing accuracy. Did the listing accurately describe the conditions of the vehicle? There was some minor wear on the vehicle but it was a used vehicle with 120k miles on it. On-site experience. Was the car clean and ready for your test-drive? The vehicle was definitely ready for a test drive. Customer service. Was the dealership staff friendly and accommodating? I set up an appointment to look at the vehicle. Everyone that I met there was friendly, professional, and informative about any answers to any questions that I had. Overall impression. Would you recommend the dealer to your friends? Looking back, I am slightly biased as I did purchase the vehicle. The entire process was relatively painless compared to other places that I have bought cars from in the past. All of the staff was pleasant and professional. I would definitely suggest this dealership to friends and family.

I like this particular deal.

Good transactions