Dealerships near me (Plainville, CT)

Staff wasn’t the best and kind of disrespectful when I said I didn’t want the warranty package anymore they proceeded to say the other things I asked for such as the tires and other packages were connected to that package and if I wanted the other little packages I had to purchase the warranty which they were not so I proceeded to tell them take everything off it went from a $21k to a $15k due to them just being rude and disrespectful they should definitely work on there way they speak to customers.

Great Dealership. Met several of the employees and owner. They were all great to work with. I purchased a truck from them. The truck was in great shape they took the time to go through the truck and delivered it in amazing condition. I will definitely purchase again from them in the future. Quality and easy to deal with and the vehicles are at the right price point.

Josh and Keith are great. And they have alot more patience than me.

Very honest

Cj Auto Mall was amazing. Adrian and Dave were very easy to work with. I went to test drive and a week later I bought a truck. Paperwork was very easy and they talked us through it all. Very good service and I would highly recommend

The staff was friendly and helpful, I appreciated that they communicated with me via text. The whole process was relatively quick and easy and I love my new car!

This was a tricky transaction. I live two states away from the dealership, so my "Paid in Full" check had to clear my bank before Universal Motors could hand me the Title. Nonetheless, they very kindly allowed me to drive away in the 2019 Nissan NV Cargo Van I had just purchased, with the promise to FedEx me the Title once my check cleared. The check cleared in a couple days, and Universal Motors texted me a screenshot of the FedEx package, with the date and tracking number clearly displayed. Somehow there was a delay on FedEx's end, but after communicating with Universal Motors, the Title made its way to me. I would be happy to buy a vehicle from Universal Motors again!