Mercedes-Benz dealerships near me (Freehold, NJ)

Excellent dealershp and salesman integrity

I was very excited when discovering the exact car I'd been looking for. Unfortunately, Brooklyn is about 400+ miles from my home and I wasn't prepared to buy a car sight-unseen. I had written to my sales rep to inquire about holding the car on a deposit as I arranged to fly into LGA the following day. By the time I'd made my flight arrangements my sales rep finally got back to me only to say , "Sorry, unfortunately that car was sold today." I wasn't even give the "right of first refusal" -- the car was sold right out from under me. I know its hard when as a customer I can't be immediately on the premises, but this lack of communications by my rep cost me time, money and great disappointment.

Very responsive on the inquiry about the vehicle. Hopefully, if I proceed the buying process goes well.

I had an appointment and when I got there, they let other people who walked in off the street drive the car before me. I drove an hour and 40 minutes to get there. Appointments should come first. Poor costumer service.