Mercedes-Benz dealerships near me (Franklin Lakes, NJ)

The car was listed on their own website, Cargurus, and Truecar websites. I assumed it was therefore still available. The off site assistant said it was available and invited me for an in-person look. Turns out that it had been sold and the off site sales assistant was not informed. They need an inventory update so that everyone has accurate info within the company, then check their external listing. The listing on CarGurus was taken down but the TRUECAR listing is still up. Multiple reach-out communication with the off site sales assistant to consider another car from their lot was done. All very courteous and pleasant. Simple oversight mistake - caught before I made the 2 hr drive down - no harm done.

Awesome Experience Very Professional Upstanding Customer Service Will be in touch -Jim

Excellent service from start to finish. Special thanks to Brian and Eric

Very responsive on the inquiry about the vehicle. Hopefully, if I proceed the buying process goes well.

Great great great

Reached out to dealer about vehicle I was interested in and Nicholas Samuels did not allow me to pay $1,000.00 for vehicle to be held. Car was sold 2 days later. I provided lots of information for this experience to be a bad one. I don’t recommend patronizing this dealership.