Mercedes-Benz dealerships near me (Brooklyn, NY)

Reached out to dealer about vehicle I was interested in and Nicholas Samuels did not allow me to pay $1,000.00 for vehicle to be held. Car was sold 2 days later. I provided lots of information for this experience to be a bad one. I don’t recommend patronizing this dealership.

I was very excited when discovering the exact car I'd been looking for. Unfortunately, Brooklyn is about 400+ miles from my home and I wasn't prepared to buy a car sight-unseen. I had written to my sales rep to inquire about holding the car on a deposit as I arranged to fly into LGA the following day. By the time I'd made my flight arrangements my sales rep finally got back to me only to say , "Sorry, unfortunately that car was sold today." I wasn't even give the "right of first refusal" -- the car was sold right out from under me. I know its hard when as a customer I can't be immediately on the premises, but this lack of communications by my rep cost me time, money and great disappointment.

Very responsive on the inquiry about the vehicle. Hopefully, if I proceed the buying process goes well.

Great salesman

Generated state of health report on the battery via proprietary diagnostic testing, when other sellers wouldn't. Two thumbs up!