Mazda dealerships near me (Boca Raton, FL)

My experience at this dealership was unfortunately disappointing. I truly intended to move forward with the purchase, and my opening offer was both realistic and serious. However, I encountered a complete lack of flexibility and openness to negotiate. Rather than engaging in a constructive discussion, the interaction felt dismissive and at times subtly condescending, with attempts to steer me toward a significantly lower-priced vehicle that did not align with what I was seeking. A professional sales environment should allow space for transparent communication, mutual respect, and fair negotiation. Unfortunately, that standard was not met, and as a result, we were unable to reach an agreement.

The car was not detailed properly. Many scratches not taken care of. Brought car in for appointment to address damage. Nobody knew anything about the scheduled appointment and Theo was not there. He made the appointment with me. A day later I have heard nothing and don’t know what if anything has been done to my car. Phone calls going unanswered

His people is really rude, I live 2 hours away from this dealership, so I was asking normal questions before driving 2 hours and Gabriella and her manager told me like they don't need my business because they have more than 300 hundred customers interested in this car I told them that was rude and unprofessional and they replied " no it wasn't it's just business" omg rude way to do business in my opinion, so don't loose your time with this clowns, take your business to a place that respects you and treat you with good manners.

Excellent customer services I am happy with my car good prices I will recommend this Delear to my friends

Terrible. I called and asked to purchase a 201 Acura I commented several times regarding the car and even offered to put money down to secure the deal on the car and ever requested to see the car as soon as it arrived and was promised a call as the car arrived. Received no further communication until the said the car was sold. I was sorely disappointed and would never do business with your dealership ever and would not recommend anyone. Your words should be your bond. I bought an Acura RDX

Staff were responsive, and follow-up was conscientious.

Gabriel was very helpful