Mazda dealerships near me (Billerica, MA)

Responded right away and was super helpful with options. Very patient without being overly persistent. I ended up buying a car!

I made an appointment online for a test drive. Got a confirmation for the test drive, and then got a confirmation the day before for the test drive. I showed up early for the appointment. Talked to the front desk. Hung around for about 30 mins. only to be told “The car was sold to another dealership the day prior.” I doubt they realized that I could hear them when the receptionist was asking all the sales and finance employees where the keys for the car were, and if it was sold. Everyone responded with “no it hasn’t been sold.” or “I don’t know where the keys are.” This was obviously a very bad “bait and switch”, that completely wasted my time. I would have appreciated the honesty if the vehicle was not available, but to get my hopes up, and waste my morning. Great job!

The staff is excellent and I would highly recommend working with them.

Great experience at this dealership.

Everyone was super friendly and the process for the purchase was easy as well.

I felt the staff at Northend were friendly, helpful and straight forward. No games or underhandedness. Although I didn’t end up with a car from them this time, I will try them again in the future.

Great communication, but then I realized it was not the trim I was looking for.

Very good.