Dealerships near me (Louisa, VA)

The representative was invaluable and courteous. The sale was seamless and prompt. I am pleased with my purchase.

Great customer service excellent communication and very friendly I will recommend Ourisman dealership to my friends and family members

Responded and is looking for what I want in a truck.

High quality customer service

Do not use this dealership. Here’s my experience: We had our local Mercedes-Benz dealership coordinate shipping and certification for a 2024 Mercedes-Benz purchased from this dealer. We paid full asking price. When the vehicle arrived, it had tailgate damage requiring $1,700 in repairs — damage that was never disclosed. When I called to address it, Joey Harris, the General Manager, admitted he knew about the damage and chose not to disclose it. Then he hung up on me after offering only $500 toward the repair. To be clear, our local Mercedes dealership was only involved for convenience — they simply handled the transaction using our own funds. That does not excuse this dealership’s failure to disclose damage or their dishonesty. Their recent claims trying to twist the story are flat-out lies. There was no agreement, and their team was directly involved in the misrepresentation. This dealership is not truthful, not transparent, and not professional. Avoid them at all costs.

Donte was great to deal with. He was personable, responsive and knowledgeable.

Haven’t picked up the car yet. I can complete the review after that.