Kia dealerships near me (Pasadena, CA)

I contact the dealer several times by phone and email. Initially their vehicles were being priced above MSRP. Later in November 2025 the dealership reduced their prices. I was looking for an EV9, Color Gray Wolf exterior and Brown only in the interior, GT- Line. One of the sales associates said there were some vehicles in transit that were scheduled to arrive in a couple of weeks. I made offers to various sales associates at the dealership. None of the offers were accepted. I found other dealers more competitive and sales associates that would accept or reject my offer.

Great Customer service

After inquiring, they said the car is longer available, which is slow and outdated information. I went on inquiry another car but they couldn’t give a better price, even match the one I got from another store, yet they still said they had the best price in the market.

How does a vehicle listed at $30,750, with my offer out the door of $33,000, shoot up to an asking price of $38,000 overnight? These people are the worst.

I thought I got a good deal until sales manager sold the car to another customer even my appointment came first. In the other hand, my salesman is good and patience.

Clayton was an outstanding car salesman who made our experience purchasing a 2025 Kia Carnival Hybrid smooth, stress-free, and even enjoyable. From the moment we arrived, he greeted my wife and me with genuine warmth and professionalism, taking the time to understand our needs and preferences without any pressure. His deep knowledge of the vehicle and honest, straightforward answers gave us complete confidence in our decision. Clayton went above and beyond to ensure we got a great deal and left feeling satisfied, respected, and excited about our new car. We couldn’t have asked for a better experience—Clayton truly sets the standard for excellent customer service.

Good communication

Do not buy from Harbor Garden Grove Kia. They tried to rip me off with extremely high pricing. They quoted me $49,000 for a new EX, and they were not willing to negotiate or make any deals at all. It seems like this dealership prefers to hold onto their cars instead of offering fair prices, which may be why they have so much inventory sitting on the lot. I decided to go to Kia of Van Nuys instead, and I was able to purchase the same vehicle for almost $5,000 less. That shows how overpriced Harbor Garden Grove Kia really is. I strongly recommend that people shop around before buying from this dealership. In my experience, the pricing was unreasonable and the customer service was not helpful. Be careful and compare prices with other Kia dealerships before making a decision.

I like this auto but really is to old plus is over price the value is about $3500