Hyundai dealerships near me (Rialto, CA)

Horrible customer service. We wanted to finance with our bank because we had a set price that we were comfortable with. They told us, that our bank would not cover the whole loan because unbeknownst to us, they had included $5000 worth of add ons that we were unaware of and had not applied them to the loan. They tried getting us to finance with them so the $5000 fees would be included. We asked them what was their interest rate and the salesman said it was better than the rate we got with our bank, but that wasn’t true. So then he said he would be able to match the rate we got with our bank. The monthly payment our bank gave us was $436. The monthly rate they gave us through them was $534. Almost $100 difference. We asked them for a breakdown of the add ons and asked if they could take some off. The salesman said he would talk with his manager, see what he could do and call us back. He never called us back. I’m glad we didn’t make the 2 hr drive and waste our time with them.

Metro Hyundai was very helpful and forthcoming with information. Marcus, my salesman, was very helpful, knowledgeable and kind. If he didnt know the answer to one of my questions, he was quick to say so and quick to be resourceful and find an answer for me. I cannot say enough of what a good experience I had during the process, with Marcus and Metro Hyundai.

Great follow ups

Dealer gave me a good deal on this Jetta and a fair price on my trade in. I recommend this dealership and auto group for a pleasant buying experience

After driving 3 hours there they raised the price by 7k and very unprofessional and dishonest, run away from this organization, I asked for general manger to call me and have not heard anything, stay away from this dealership.

Drive 2 hrs to see vehicle ready to purchase. When I arrived the vehicle was filthy. Didn’t look like the picture posted. The salesman couldn’t answer any questions I had on the vehicle. Very dissatisfied and waste of time.

They responded very quick and Lyla was very helpful with their selection trying to find me the right vehicle for me. Unfortunately it just did not work out. The vehicles I looked at and the one I test drove was not the right one for me. Overall it was a very good experience with their staff.

Great in there approach to communicating with there customers..very helpful and awesome energy..A+

Professional, informative and willingness to make adjustments to promote consumer satisfaction

Contacted dealership twice, no response.