Hyundai Dealers New York, NY

"love the car"

"It was ok but they have hidden fees ...I feel like people should just tell you there real price after taxes and fees ...so you don't get set on a price just to hear there is 5000 more dollars added"

"very nice but couldent reach a deal "

"Had to negotiate some additional fluid changes after discovering that the bed-extender shown in all photos was not included. Felt a bit pressured because the Dealer was in a hurry to get the vehicle off the lot - deal & delivery was accomplished in 2 days.They were all very courteous. "

"Excelente una buena atención"

"Exelente servicio"

"Good"

"Overly friendly, pushy. Did not "Hear" noise the car was obviously making. "

"They responded and was Eager too sell me a vehicle. Professional and Courteous."

"City World Hyundai is an okay place. Its very busy, but people are still respectful to their customers and of their time."

"They call me after 5 minutes. The reason I didn't get back to them , i was changing my mind."

"Called me back right away, but would not lower price."

"I visit this place and the sales associate was very courteous to us and showed us the car. Everything was fine until she had to call a sales manager to ask if the price listed was negotiable. The sales manager was very rude to say he wouldn't negotiate a penny less. Less than one month later the price was dropped $1,000 Dollars. I was determined to buy it but will not visit this place again. "

"They contacted me immediately. However, I was told that the price was negotiable (I asked serval times as I was coming from out of state) once I arrived at the dealership I was told that was a mistake and the price was not negotiable at all. I appreciated the honesty of the sales guy when he explained that usually the internet price is the lowest they are willing to go but I'm still a tad bitter that I had to drive from out of state to learn that tidbit hence the 2 stars!"

"Responded immediately and sent pictures as requested. But I had more questions and never heard from them again. Surprising given the fact that I was willing to put a deposit on the car sight unseen."

"Sent me an email,and when I responded the vast had already been sold, and was told to check out his website for something that might interest me. 98% of the listings were hundai vehicles."

"Classic bait-and-switch. The price they advertised was very good, however they tried to tack on approximately $2000 of "dealer fees". "

"this dealership sucks. when i called ahead to check availability , they said come down. after 2 hour drive and tolls, they could not produce the truck for me to even look at. not sure whats going on there.maybe you have to buy a new car, to get the proper attention."

"Sales person was very professional and got back to me in a timely manner. "

"The salesperson, Chris, was very nice and was a pleasure to work with; he is the only reason why this dealership received a star. I eventually purchased the car. On the evening, I took possession of the car, it was raining. The left windshield wiper was damaged, the button to answer the phone wasn't working, and there was a small crack in the windshield. I called the next morning to make an appointment to bring the car back to have those issues fixed. What ensued was a disaster! I will not even go into the mix up with the wipers. When I got the car back, I noticed that the crack was still present. After informing the service manager, Wayne , I was told the crack had been "repaired" and that it would pass inspection. I then went to the dealership to air my grievance, I was again told by the sales manager, Kris, that the car would pass inspection. He was snide and condescending; he did not care that a customer who had been in possession of a car for less than 48 hours, purchased at the dealership in which he is responsible, had left very disappointed for wanting a crack in the windshield FIXED both visually and for safety, not REPLACED! I wasn't asking for anything unreasonable. If one should check the Liberty Hyundai website for why one should purchase from their dealership, it states, "Commitment to our customers...commitment to your satisfaction...;” it was apparent that Liberty Hyundai, in particular, Kris was not committed to me, the customer, or my satisfaction. It is unfortunate that their motto is not common practice, especially when considered this is a family owned and operated business. I'm regret giving Liberty Hyundai my business."

"Sales man was great "

"$2,400 in fees for a $3,000 car! Scam! Stay away!"

"none. Did not interact. Was not interested in quote or purchasing their product."

"Asked them their best price out the door. They would not negotiate via email, wanted you to drive 1.5 hours because my "presence is your best leverage and most important negotiating tool when doing any negotiations." I need to be enticed by a great deal to drive 3hrs. "

"The listed price of the car is a ruse so it won't be rated as overpriced. Once you waste your time you find out there are hidden costs not mentioned in the write up and the car is not listed as the actual price. Beware of smoke and mirror sales."

"After I purchased the car, I found an oil leak and smelled antifreeze. I brought it back the next day, and two weeks later, I am still waiting to take possession. Crap happens, but what annoys me is how poorly they have kept me informed of the car's status. They are trying to do what is right, and most dealers don't...so if they had answered my messages, I would have given 4 stars...maybe even 5."

"I went there for buying the 2015 Hyundai toscan and they were accepted my offer I give them my all info debits card after few minutes he came to me and said offer is too low and they can sale it. It's funny and stinging for me. "

"This dealer has the worst employees i have ever met in my life. To be driving a distance of three hours to look at a car, only to be told that things that were offered were taken back. They also lied about the price after talking to them for two weeks, making the trip, then them changing the price. They bait you with an awesome price then raise the price once you get there. To make matters worse, the car they were supposed to sell me, after calling before i even made my way to them, was sold the day before and they tried getting me to finance a car, when i was there to buy one straight out. They then, after frustrating me, told me sorry, we no longer want to sell you a car! Unbelievable. wish all of those workers the worst in life. Making me drive all the way there with my three year old and a one month old baby, only to leave with no car. Dont ever go here."