Dealerships near me (Hayward, CA)

It was good customer service

Replied

I had an absolutely wonderful experience contacting CarFinity about the Toyota Highlander. Right from the start, the dealer's transparency was excellent, and they were incredibly friendly and easy to work with. The entire team was trustful and straightforward, which made the whole process stress-free and smooth. They truly made the car shopping experience a total ease of process. I highly recommend CarFinity to anyone looking for an honest and reliable dealer!

My salesperson was wonderful to work with. Unfortunately, my excitement turned into deep disappointment when I discovered a vibration issue within 24 hours of taking the car home. I returned immediately, hoping the service department would stand behind the sale, but they failed to diagnose the problem and dismissed my concerns. A certified Mercedes-Benz dealership later found the real cause: severely worn motor mounts that should never have passed an inspection. Instead of taking responsibility, the selling dealer minimized the issue and offered only partial help, leaving me to cover a costly repair on my own. It was heartbreaking to feel so unsupported at a moment when I needed honesty and accountability. Buyers deserve transparency and real care— I strongly urge future customers to be extremely cautious with the service department and consider getting an independent inspection before finalizing a purchase

Great experience too positive in every way. Guys were delightful and helpful. MJ is a great manager

I purchased this vehicle. They were great. Helped with getting me better interest rates via a credit union although I was pre-approved with my bank. That was three points differential. Allowing me to get the additional warranty. Haves and Tony were super professional and helpful. No pressure to make a decision. In fact I arrived there (Hayward) after looking at EV's in Daly City. Tony had it ready for me to test drive. Once there we just got in an drove. I got some verbal history from him. He printed the CarFax for me to take home. Hares wrote up two deals. One with and the other without the warranty. The vehicle was clean and presented well cared for. This dealership has a wide variety of cars and trucks and SUV's to look at. Plus price ranges for different budgets. I'm going to get it checked by my mechanic (haven't bought used in over ten years) and I've been driving and enjoying for several days (including in the rain). Thanks guys.

Zero stars all around. Multiple calls and texts asking if the vehicle had damage, was in good condition, all the usual questions and was ignored or lied to. Vehicle had damage and smoked in, neither of which was mentioned when asked. Tires didn’t match vehicle. Dealt with 4 different salespeople I guess lol

Great experience. Sales people and the Manager of Sales were all very friendly and helpful.