Dealerships near me (Halethorpe, MD)

Great customer service!

Great team to work with show me the ford edge

I will start by saying I am a year removed from a 22 year career in the auto industry. I say that so that anyone reading this review will know I have been around dealerships in the retail side for a long time and I have work for many dealerships. This by far was the best experience I have ever seen in the car business period. I used to ask the question of my does the car dealer make buying a car so dreadful. This place is what car buying should be like. First Chris is just a great very personable guy who immediately makes you feel like a friend of the family for many years. It never truly felt like buying a car to be honest. The entire process took maybe 45 minutes and that includes our 20 minute test drive. Once we got back Chris had pretty much everything ready to go. It took longer for the printer to print out the actual paper than anything else. The owner was there as well and stopped to say hi to us and again made us feel very welcome. No tricks. Just go here and buy.

Although I purchased from another dealer. The staff at Heritage Catonsville was very professional and courteous. All my responses and phone calls were attended to and promise to follow-up were done.

We only communicated trough text and email.Very quick response to my questions.I never drove the car that I was interested in,but I wouldn't hesitate to do business in the near future.

Keep me information about the truck I was looking at five stars