Dealerships near me (Gwynn Oak, MD)

I had a smooth and straightforward experience with Carbon Auto Sales & Services. The 2023 Honda Civic LX was exactly as advertised, and the process was efficient from start to finish. Communication was clear, pricing was fair, and the staff was helpful and respectful of my time. I would recommend this dealership to anyone looking for a clean, reliable vehicle without unnecessary hassle.

The phone rang without answer for a day or two. The gentleman that did finally answer was not very pleasant. When I called the next day the gentleman that answered the phone was pleasant and said someone would call me before the day was over but I never received a call.

Sales person was helpful with follow-up and communicating with me.

The dealership is very dysfunctional. They tried to change the price of the car to a higher amount when I started the purchase process. I luckily had proof of the lower price to force them to honor the original price. The finance department was a joke as well trying to sneak in up charge items when I was signing the deal. I asked them to have the deal ready for me to sign when I came in and they did nothing even though I can submitted credit application and was pre approved and fully approved by several banks and credit unions. This dealership is not recommended if you are a no nonsense shopper with excellent credit. The only reason I put up with the BS is because they mistakenly listed the car for $3,500 below market value. I would not recommend this dealership to anyone and I will never go there again even if they make another mistake pricing a used car.

Everything was good for the most part. I got what I traveled for.

good

Excellent!!

Dealership was very prompt in responding to my inquiry

Staff were very helpful and professional, especially Farhan. I would recommend this dealership to anyone looking to purchase a vehicle!