Dealerships near me (Gwynn Oak, MD)

I had a smooth and straightforward experience with Carbon Auto Sales & Services. The 2023 Honda Civic LX was exactly as advertised, and the process was efficient from start to finish. Communication was clear, pricing was fair, and the staff was helpful and respectful of my time. I would recommend this dealership to anyone looking for a clean, reliable vehicle without unnecessary hassle.

The phone rang without answer for a day or two. The gentleman that did finally answer was not very pleasant. When I called the next day the gentleman that answered the phone was pleasant and said someone would call me before the day was over but I never received a call.

Sales person was helpful with follow-up and communicating with me.

Great customer service

Everything was good for the most part. I got what I traveled for.

good

Tried contacting, no response.

Dealership was very prompt in responding to my inquiry

I had the sales Rep Neyo and he was Awesome! He showed me the car and didn't pressure me in to buying the car. He let me explore the car on my own. I really loved the Honda fit 2018 and he was super helpful and professional with my husband. The car was advertised at $16,800 and with taxes it came to $19,500. My husband had a little tiff with one of the employees. She could have been more professional but the owner of the dealership ran after us and took my old car as a trade in, which I really appreciated and apologized for the Employee and I ended up getting the Car!! The owner told my husband he could do the whole process in 18 mins and it took 40 min, which isn't bad. I was a little bummed that the price of the car didn't go down as we were told it would if we financed the car and my husband has awesome credit. Just a little miscommunication which is why I took a star away from the fiance process and dealer communication. Overall I am extremely happy and Neyo was the best!!!