Genesis dealerships near me (Ontario, CA)

Great support

I asked the dealership for an out the door price quote. They want to play games sending videos. I specifically asked for the quote by email as that was my preferred method of contact. They immediately kept calling my phone and subscribing me to text messages. It was annoying and harassing. Those old car buying tactics don’t work on everybody especially me. If you can not do what I ask then do not contact me. I was a guarantee cash paying customer. I don’t have time for the games. No one needs to come in and test drive in order to get an out the door price.

Great customer service. Transparent with pricing no hassle over pricing were easy to deal with.

great process and seamless throughout....especially since I bought a car that was shipped from their dealership in california to massachusetts. Would recommend them to anyone, and had great dealing with Abdul, Arturo and Matt...they stayed on top of the process throughout the transaction.

Wasted time and gas to go to this dealer just to find they add $2000 of extras and will not remove it from the price. They are not optional and not included in the advertised price. This dealer is a HUGE SCAM!!!! Don’t waste your time unless you can afford the extra $2000 added to the price. One feature was called “forever start”, it cost about 1200, then there was something for $695 (paint protection I think) and something else for $295. A rip off!

I had never heard of Cargurus before and I have to say it made the car buying process so much easier! Genesis of South Bay was easy to work with. We negotiated the price before we went to test drive the car. Everything was as expected and we were able to bring the car home within a reasonable amount of time. Great experience!

Excellent

Amazing communication

Got an agreement offer over the phone. When I got to the dealership, offer was not honored.