GMC dealerships near me (Franklin, LA)

AVOID, HORRIBLE CUSTOMER SERVICE. Attempted to contact them about a vehicle, got a response from two different people with nothing more than a generic pre-canned greeting. I asked specific questions (I live 4 hrs from there, needed to know if it was worth the drive to see it in person) and got no response from either of them. Kylyend and Vanessa were the employees who did not respond. They signed me up to receive junk email from their dealership but I never got my answers. I then forwarded both responses with an explanation of my frustration to their Internet manager (Ms Thibodeaux, I copied and pasted her email from their website so I know it was sent to the correct address) and I have still yet to hear back several days later. Don’t waste your time with this company who places zero value on potential customers. If the car was what I was looking for, they missed out on a cash deal. I will spend my money elsewhere.

Ethan and the staff at Courtesy GMC Buick were great to work with.

Staff were condescending, not helpful, didn’t seem that engaging or welcoming, really didn’t try to sell the vehicle. They lied about multiple things in our process then refused to cooperate in the process.

Great service