Ford dealerships near me (Malvern, AR)

The dealership was awesome with getting in touch with me and was amazing when my wife and I took our 3 daughters to go see the truck. Was a family friendly atmosphere and all the employees were friendly and helpful through the entire buying process especially our salesman Steve. Will definitely reuse this dealer and salesman in future as well as recommend to both my family and work family.

We actually called them. The car was presented as having navigation. Both in the dealer's listing and in the CarGurus listing. We traveled to Little Rock from Memphis. We had to put a non-refundable deposit down to "hold" the car. We drove to the dealership. Drove the car. I noticed the Nav didn't pop up, but I was driving a 2010 Lexus, so I figured things had changed. First mistake, I should have questioned then. We picked up the car on a Saturday, so I couldn't speak with anyone until Monday. It is now 25 days later. I have many texts and emails and no resolution to the fact that the car did NOT have navigation. In fact, the sound of silence is deafening. I probably would NOT have purchased the car if I had known it did not have Nav. It's too late now. It would be nice if the dealership would just own to their mistake. The folks with whom we interacted we nice. Be prepared for the hard sell on an extended warranty.

Salespeople and other staff were honest, straightforward, and efficient. Made for a pleasurable car-buying experience.

Sales Rep Justin Cupp made the purchase go smoother than I have ever experienced at any other dealership I have dealt with before! Great experience! This dealership, Trotter Ford, has a long history of helping people to get into the vehicle of their needs! Thank you, Justin, and thank you Trotter Ford!