Ford dealerships near me (Harrisonburg, VA)

Would have loved to leave 5 stars but two things keep it from that. Purchased a used 2021 Acura RDX from Harrisonburg Ford last weekend. First, Kyle Biller does deserve 5 stars. Kyle was easy to work with, communicated when I reached out and answered questions before I made the trip down to see the car. Once there, he went above and beyond to help ID a rattle that turned out to be an easy fix. He also had the service team address a few things we found. Great attitude and walked me through everything. Definitely recommend working with him. Now for the 3 stars. Paperwork listed all services done. Popped the hood and the windshield wiper fluid was empty and the antifreeze was maybe 1/10 full. They fixed this. Also, former replacement of the windshield was done incorrectly and I have just dopped it off for a replacement. $650 repair right off the bat.

Not good at all! They gave several prices.I agreed to a price to come and buy with cash then raised up the price $2000 more and the manager said she was sorry and got confused.I said no you scared me off and I buy from someone else who will honor there price.

Overall good experience I’d prolly come back to this dealership!

Extremely pushy, pull the “well we have several appointments on this car later”.. Being told “you know you won’t get a better deal” Lastly, tried to sneak in all warranties and instead of honoring wishes, we get “we can give you a coupon on that to make it cheaper.” When I said no, it was “not a smart move”. The condescending attitude towards customers was ridiculing..

Responded quickly and responded to questions

Great customer service... Good to do business with

Great job easy to work with so everything looks good