Ford dealerships near me (Cardiff, AL)

Great Mr Ronnie Jarvis, was courtesy, respectful and very informative. I give him the highest score

It was a joke all the way through! Salesman Scott had no clue what he was doing. I never seen my new Bronco and Scott in the same line of eyesight. Why he didn’t pull it under the awning after I drove 3.5 hrs in the rain to purchase the Bronco is wild in itself. However, as I pull in the Bronco is on my right and Scott is under the awning to my left. He hands me the keys and tells me to go take a look at it. That’s about the full extent of him “showing” the vehicle. The next 4 hrs we’re waiting to get to financing, mind you, the deal was agreed upon the night before. Finally done with him (so I thought) I spend less than 10 minutes in the financial office. I’m now the new owner of a ford bronco! Sweet!!!! Where’s the keys I ask. Scott took the Bronco for a” quick detail “ and any minute he’ll bring it back to me. An hour later after complaining” where’s my car “ I find out it’s not in the detail shop, it’s getting a new download. Absolutely an incompetent salesman.

The vehicle was listed as “new” with 1600 miles on it. Turns out that it was a loaner. I asked for out the door price, and after after added fees and add ons, $200 for nitrogen, doc fees, and a couple others, cost was back at MSRP.

I was contacted twice in response to my inquiry about availability to invite me to come in and see it. Both times I explained I didn't live in the area, and therefore couldn't without additional information, and never heard back from either party. Thank you.

Car is still listed for sale, but probably does not exist. I t appears they use this to generate phone calls and have nothing on their lot close to this price, Yes it is clearly disclosed that you must qualify for all rebates. But still nothing even close. I requested it daily times to be removed but claim they can not or will pass my concern along to management. Just be upfront with people and not the reason car dealers have a bad reputation.

Communication was terrible. I asked for a follow up to other vehicle options. Never heard back.

Amazing staff

It wasn't a good experience at all because they first said you'll get approved with the deal if you have a co signer. Got a cosigner then it was oh you gotta have more than double the down to get approved. Then it went to your co signer isn't strong enough to co sign. Then it went to needing double the down payment and a stronger co signer. I think I was actually approved without a co signer with what I said I could put down!!! That they just wanted that extra cash to stick in their pockets and screw me over and make me pay that much more for the car. Because let's be honest no where is saleing cars right now and the sales are going hungry and broke so they're desperate and will screw you over to get cash money in their pockets right now. Typical untrustworthy car sales people!!!

They did everything to help great salesperson