Ford dealerships near me (Beaumont, TX)

I called first to verify the truck was available, it was. So i made an appointment to come test drive since dealer and salesman offer the ability to make an appointment to schedule a time to come test drive the truck you are interested in, I did that with the assumption that they would hold the truck there, being my appointment was just the next day....nothing crazy like a few days out, literally the next day. Through their automated system I confirmed my trip with them at 10am, at 5pm that same day I got a text from the salesman "hey buddy, sorry, sold the truck today" ???? so what's the point of taking appointments and scheduling test drives ? Get rid of that system if it means absolutely nothing for the buyer. So yea. I'm not buying anything from these guys. Good luck to anyone else wanting to call on Monday and drive on Tuesday. They will see it out from under you and wonder why you arent happy.

I walked into the dealership and told them what car I was here to look at. I gave them my banks pre-approval letter and said I had financing. The dealership made me an offer that I agreed to and signed their agreement sheet. The next day when I went to pick up the car, the sales manager told me he made a mistake and that the deal offered to me the day before was not available anymore because they would lose money if they went through with selling me the car at that price. I told them that wasn't my problem and that I agreed and signed their agreement sheet. He proceeded to tell me he couldn't do that deal and that he would have to change my trade-in value because he gave me that value based on me going through their financing. I walked out without the car and my time wasted! I WOULD NOT suggest to anyone, to purchase a car from this dealership!

The guys over at Willis ford did an amazing job. The process was really smooth. They answered all of the questions that I asked about the vehicle. Great service also.

The communication from the dealership during my vehicle search was very prompt, polite and helpful. I ended up finding a different car to meet my needs at a dealership closer to where I live, but the experience up to that point was great.