Ford dealerships near me (Anniston, AL)

Staff was not the best, I contacted this company on a Tuesday night saying I have a few questions/concerns about this truck because it had 2 accidents reported but no damage (3 owners as well) and would like to talk about it over text or email. The next morning I get a message saying “Morning Hunter” with no explanation on who this is or anything, I was then proceed to get asked if I could come to the dealership at 2:00pm that same day of the message, I then got another message from another lady about that truck asking if I can look at it that day and if I had a trade in available…… I still yet was asked what questions and concerns I had about that truck. Common courtesy is if i’m possibly going to spend 60 thousand dollars on a truck at your dealership you would contact me in a professional way. That may just me being picky but if you’re a sales person, you need to be professional because the customer is why you get paid.

My salesperson at Buster Miles was Wayne Thomas. Wayne did a great job keeping me informed during the sales process as my deal was completed 100% electronically. He coordinated with me, my Credit Union and his finance person and everything was completed over a 2-day period. I paid a little extra and they delivered the vehicle to my work within a few days. Vehicle was just as pictured, very clean and mechanically sound. Very good experience and wouldn't hesitate to purchase from them again.

Everyone at the Dealership was great

Amazing staff

They do respond to you shortly and you get what you requested

Very good, polite, professional people to deal with