Dodge dealerships near me (Cottage Grove, OR)

Samantha was very courteous and helpful through the process.

The dealer knew we were coming from 3 hours away to be there on a friday with 3 days notice. 30 mins before we were to get there they txt us saying they were pulling the car around. We get there and now the car isnt even at the dealership. We were told it would be an hour so we went on a walk near by. 2.5 hours later we finally here that the car is there and almost done being detailed. We go back, the car is dirty litteral mud chunks in there and food crumbs on the seat, the outside was comicly bug splattered. Like so obviously undetailed. Just not sure why were were lied to about that and like it's on a lot shouldn't that have been done? And we were lied to about where it was and how long kt would be ect. Really unpleasant and frustrating how much of the day was waisted considering they knew we were coming well in advance from farther away. We would have been happy to go to where ever the car actually was in the first place.