Chevrolet dealerships near me (West Point, GA)

Absolutely great dealership!!

Great experience with Glynn Smith. Justin Hollow was my Salesman.

My salesman told me I was approved for the trip then when I got to the dealership, he told me I was $600 shy from being approved by finance. so then he pulled around a Kia Sorrento that was used had a baby bottle under the seat. It was terribly filthy and he wanted me to put my $4000 down on. It tried to talk me into it like it was in comparison to what I picked out. It was horribly not my style that he didn’t even have another car for me to choose from if I was $600 shy according to finance he wouldn’t even ask me did I have any other income I could add to make up for the 600 in which I did and could have presented verifiable money that I had coming in so I can get the truck that I wanted that he felt more comfortable, letting me leave empty-handed.

I live in Alabama and the initial communication with the dealership when making my appointment was amazing. They kept in contact with me via text email and phone calls. Once I arrived at the dealership my experience was quite different. To make a long story short the salesman Peter was very off putting, short and unwilling to work with me although I had my own financing. The hidden fees were ridiculous and when we called him on it, he basically insulted my intelligence. As a very educated person I can add and subtract well. As a consumer it was the absolute worst experience I have ever had in the 40 years I have been purchasing vehicles. Now I understand why the particular vehicle I was interested in has been there for 204 days. Please beware. I’m not sure if this is the dealerships culture or just Peter but which ever it is. It’s unacceptable.

From speaking with the scheduling team (Marty), to purchasing the car we needed with Kourtney, we had a great experience at Mike Bell Chevrolet dealership! I highly recommend them for their customer service, knowledge, and affordability! Totally worth the drive to Carrollton, GA!