Chevrolet dealerships near me (Hubbard, OH)

Professional service nice people to deal with went a different direction

I had a 4:30 PM appointment confirmed with two representatives (with written confirmation) and even called at 4:10 PM to say I was arriving early. Only then — after being on hold for nearly 10 minutes — was I told the vehicle had been moved to the auto body shop and was not available. No one notified me in advance, despite multiple confirmations. I drove from Pittsburgh to Youngstown specifically for this appointment, making this a complete waste of time. The explanation given was that the representative I worked with had a personal situation and was not “all together.” Not only is that not an acceptable excuse for a breakdown in basic communication, but it was also highly unprofessional to disclose another employee’s personal circumstances to a customer in the first place. This level of disorganization, lack of accountability, and disregard for a customer’s time is unacceptable. I would strongly caution anyone against relying this dealership.

They are very helpful and customer friendly.

I made an appointment for Saturday to see vehicle. Talked with them Saturday morning to change time of appointment, drove 51 miles to the dealer only to be told that said vehicle was sold Thursday.

Purchased vehicle! Jonathan was awesome!! He quickly responded to all my questioned and tolerated my indecisiveness over vehicles. Fair trade in value, nice incentives.