Chevrolet dealerships near me (Bonner Springs, KS)

I am writing to formally express my concerns regarding the experience surrounding our recent purchase of the 2019 Chevrolet Silverado 1500 Crew Cab from your dealership. While we were excited about the vehicle and ultimately completed the purchase, the process leading up to and following the transaction was extremely frustrating and fell well below the level of service we expected. The following Thursday we arrived at the dealership at 10:30 AM. We were able to begin the test drive at 11:00 AM and returned with the vehicle around 12:00 PM. After returning, we then waited approximately two hours before receiving any direction on the next steps. Once we signed the paperwork to purchase the vehicle, it took over 30 minutes for the dealership to initiate the wire transfer process. During this time, we received virtually no communication or customer service. At approximately 4:00 PM, we were informed that dealership policy does not allow vehicles to leave the lot until their bank confirms

!Do not recommend! Tried to sell me a vehicle they knew had issues. Denying it literally kept lieing to me to make a deal. Waste of time take your business elsewhere

It is great

Experience was very positive.

Good business

They responded quickly to my request