Cadillac dealerships near me (Lake Geneva, WI)

We would not go back, dealership seemed quick to let you test drive than wanted you to purchase almost immediately. Gave us a brand new sales person (he was nice but started that week) We had a few questions before buying an $80k truck. Took our business elsewhere where they spent time, thanked us for traveling hours to them and very knowledgeable on the trucks they were selling.

Received multiple messages and communication that the car was there and ready for test drive and scheduled an appointment. After driving 35 minutes and arriving, I was told it was actually in the shop having maintenance completed and not sure when it would be available. Complete waste of time.

Very helpful and easy to work with. They even brought the vehicle so we could completely inspect it inside and out and even let us crawl underneath to look at the frame.

Staff was prompt and courteous, deal happened quickly. Dealer using paperwork transfer and mailed check. Sure would have been nice and a lot easier with a completely digital process.

I contacted the dealership with interest in buying the vehicle. I had expressed how much I wanted it and I was unable to be there due to work. I was scheduled a time to come in picked by the dealership not me. Then notified the vehicle was sold that night after our communications. Dealership never reached out. I even let them know I was pre qualified and would start the process over the phone. Just a very unprofessional handling and I would never buy a car from them or any other Napelton dealerships not recommend them to anyone.

Great communication