Dealerships near me (Abrams, WI)

Nice and knowledgeable.

My husband and I were very impressed with this dealership. Starting with Gabby who got back to me right away to schedule an appointment for a test drive. We worked with Blake who was very professional, knowledgeable and not pushy. Pierce was also available and was very helpful as well! I ordered a cargo cover and got it in a few days. The parts man was very nice as well. All the staff was very pleasant and friendly! We are very happy with our new Acura RDX and the professionalism of Bergstrom Acura! We will definitely be back. I highly recommend Bergstrom Acura for you next purchase! Thank you for a great experience.

Very good place to shop

We traveled 100 miles to test drive a BMW 5 series. The dealership was cognizant of our time and travel. The car was as advertised, my wife decided that she wanted an SUV instead so our process was cut short. We were treated very well.

Appleton Genesis left me pretty disappointed overall. Communication throughout the process was inconsistent and at times lacking, which made it difficult to feel confident in moving forward. There were delays in responses and a general lack of clarity that you would expect to be much better from a dealership representing a luxury brand. When it came to pricing, there seemed to be very little willingness to negotiate. I understand market conditions can affect flexibility, but the approach felt rigid rather than collaborative, which made the experience less customer-focused than I had hoped. What stood out the most was the lack of follow-through from management. There were points where I expected someone to step in, provide clarity, or help move things along, but that didn’t happen. It ultimately gave the impression that customer concerns were not a priority. The experience did not meet my expectations in communication, responsiveness, and customer engagement. One can hope that improves.

Great experience with Stephanie!

Dealership contacted me quickly, but informed me that the listing was incorrect.

Tonya was beyond helpful. She was very responsive and even took a video for me since I was from out of town. She made everything very smooth and was upfront about everything with the vehicles I was interested in. There were no hidden charges, nor did I ever feel pressured. I love my new car and definitely recommend Bergstrom Auto.