Dealerships near me (Santa Cruz, CA)

Ralph, Really took time to discuss the car with me. Above and Beyond

Guy who helped me was Jose great person very nice and helpful every one in there was nice

Wonderful Team at Watsonville CDJR, greattings were warm and genuine felt like seeing relatives. Well worth my country view ride from the Bay Area. Thank you all at Watsonville CDJR

Drove all the way there from san jose when i got there salesman could not find the vehicle trying to find it for 30 mins to find out he said it was out for or as a loaner and would get back with me once the vehicle comes back… never heard from him since then. Another situation, someone was emailing me, I asked for OTD price and if it can go lower a little bit since it has been at the dealership for quite awhile now. Never got the answer. So i amnot satisfied with that dealership

Dealer never responded after several inquiries- drove three hours to get car with cash in hand and it had already sold and they never took it off the website

Reached out to dealer asked a bout trade in sent info they never replied waited a few days called again told them I didn’t have to trade in I just wanted to purchase Yukon they gave me an appointment since I’m 2 hrs away from dealer on my way there I get a call stating a fellow worker booked appointment at same time and they told me I can come look at it but no guarantee it would be available so I turned around came home I called next day to see if still available and it had sold. Horrible customer service services they didn’t even reach out don’t know how they stay in business

Very good communication. Straightforward and clear process. Only hiccup was that they didn't put the right color in the car description (car was flat white and not metallic white). Still bought the car because it was in really good condition and was a very fair deal.

Very honest and upfront

Jila responded immediately to my inquiry and was very courteous and professional. We scheduled a test drive same day and worked out the pricing quickly. My mom is very happy with the car we picked out for her. Highly recommend Empire Auto and I welcome the opportunity to transact with Jila again in the future.

Great experience overall!! Ali made negotiations fair and easy and kept all promises and commitments to beyond my satisfaction. Would definitely buy from Bay Select Autos again and recommend to all my family and friends!