Certified 2020 Mazda CX-5 for Sale Nationwide

Logan Solis with Anderson Mazda answered many questions and follow ups. He was very helpful.

very informational and helpful

Dirk was very prompt & courteous in his reply

They did reach out via phone, email and text. Was made to feel important and they were defiantly trying to earn my business. One thing I did not like was that I asked for pictures of the car I was interested in but they never sent them nor have they uploaded them to web. Not willing to drive to see it in Pearson if I can’t gage how it looks on the web.

Had a great experience purchasing a CPO Mazda CX-9 from Kellie Sheetz. She was very knowledgeable about her product, helpful and professional. We were very happy with the final deal. Our finance person was Rodney. He was also professional, fast and efficient, and got us out the door in a timely manner. Thank you for a great car!

Simply the BEST!!

My experience was fast and easy during this time (Covid-19). I did my research, found the best price within 50 miles. Was pre-approved through Cargurus, a time saver. Sent Dealer a note telling them that and set up an appointment for test drive. The salesman Voytek, was so helpful and easy to deal with along with Mark and Peter on the day I picked up my vehicle. I highly recommend Open Road!

Overall great dealer experience, knocking a star off cause of misrepresented prices based on ridiculously high dealer fees, but everyone was very friendly and knowledgeable, and we were able to negotiate a good deal. However the point of online shopping is to get the real price before you go in! Had since gone in for an optional service (Apple CarPlay install) and service dept was absolutely excellent.

Excellent buying experience. And excellent post sale customer service. Go see Jim Pinney and John Mitrone

Mr.Custodio was great from the start.He kept me informed on the availability of the vehicle and what I needed to do moving from interest to purchase. When I arrived all thongs were organized and the purchase was very smooth. Professional is an understatement.

Dealer was very helpful and quick on every response. I definitely recommend this dealership and sales department.

Salesmen were very helpful. Car had paint issues that I was not comfortable with so decided not to pursue.

Great Experience. The dealer was prompt in responding to emails and answered all my questions.The dealer did not force me to accept the dealer add-ons and honored the price advertised on Car Gurus. I would recommend doing business with this dealer.

Someone at the Dealer contact me about the car i was inquiring about. I ask the guy give me the total cost of the car so i can send the casher check. He gives me a $2300 hundred dollars above the cost of the car +tax + registration. I ask! What are the $2300?he said alarm, paint coating, engine and drive train warranty. I said BS. Your prices are deceive. No Business here.

Horrible customer service. 10/10 don’t recommend wish I could give it no stars.

all and all I enjoyed the dealer and the sales person Kirk.

Great experience! The price I negotiated was the price I paid. NO HIDDEN FEES!!! Just as advertised. Very friendly staff. Long drive to Smith heaven but well worth it.

Staff was very nice and helpfull....but the car I wanted had too many miles for me. So I bought elsewhere.

While we did not purchase car here, the team was quick and professional in answering our questions!! Lots of follow up, which was appreciated. Definitely recommend this dealership!

originally i was not too sure about the service...but my salesman,Alec and the mgr Brashar.ended up being great..bought a used Audi,,,not what they sell normally,,,found a few problems...brought it back....they made it right...big shout out to their tech Luc..would buy again

It was a good deal!

They contacted me immediately when the vehicle was sold

Good team

This experience is moving in the right direction it's just now needed to be completed. Thank You! I Appreciate The Response!

Jose was very helpful and friendly!

They were excellent. I dealt mostly with Sean and Katrina and they were both amazing and willing to work with me to get me in this car.

Very responsive.

Groove Mazda did an great job. They were professional and helpful.

Very quick responses

Great and super helpful

Very courteous!!!

Responded in a timely manner and answered my questions accordingly.

Prompted reliable response! Excellent professionalism indeed!

They emailed me but by the time I could go to the dealership the car was sold. My fault.

The $19,900 advertised price did not include $1,295 PDI (?), $199 Etch Fee, $699 Documentation Fee. That's a total of $2,193 in additional costs. The car could have already been etched as it is a used car. The Documentation Fee is exorbitant!

Made an appointment for a test drive for the afternoon. Upon arriving at the dealership on time for my appointment, I was told the car was moved/sold somewhere else that morning. Was not informed in anyway before having to drive over an hour to the dealership

My husband and I did purchase the 2014 Fiat 500L from Mark Mazda. The sales rep was very helpful. The vehicle was a new trade in so, we could not take it home that day and had to wait a week before it was ready. However, it was beautifully detailed and was ready with a full tank of gas.

Your usual upcharge attempts on ridiculous stuff that you will see at every dealership, but all in all great experience. Staff was amazing.

It was just phone conversations but it was very pleasent but i found another suv with just 1200 mi, more than their suv and 2240.00 less

They were very good showing the vehicle and working with me!

Jose was great I really recommend coming here. Everyone in general was very welcoming and made the whole experience great.

the salesman was nice but his manager i think over charge me for the car he added an extra 1000. to the purchase stating that they had to check the tires and maintenance that was done when they got the trade in this was told to me by the sales person ( mikeal) nice cars but i don't like for people to take advantage of someone that really need help especially i took everything I had and paid cash for the vehicle

Good people

Helpful and looked out for my best interest. Had a few issues, however they stayed patient. Ended up purchasing a car from here.