Certified 2015 Nissan Murano for Sale Nationwide

Vehicle was already sold. The dealer contacted me by telephone in less than 15 minutes after I expressed interest on Car Gurus..

I was given the strong impression that it did not matter to the salesperson if the car, or any car for that matter, was sold to me. I was told negotiation was done only online. The car had significant rusted scratches along one side of it that were not previously noted. I was told that they would be “buffed out” prior to sale, yet rust cannot be fully removed by buffering. Overall not a good experience and I’m sorry I wasted the trip to test drive the car.

One of the best dealers I have ever worked with

Got a quick response

Bait and switch. We called to verify car was still available because we are an hours drive away. We were told yes it's here and available, get there and it was "sold" last night. And what do you know, they can still find another one for us if we want. Nope! We wanted the one we came to look at! They even updated pricing for that specific car this mornong on Car Gurus as if it was still on the lot. Scammers

There's a $50 test drive offer on their website, when I finished test drive and presented the $50 test drive coupon, they said they will not accept it unless you buy the car. Sick of this dealership.

Quick to getting back to us but we decided on a 2018 Outback, so we passed on going over to see them

Their response was prompt.

The experience went well, thanks for asking

Overall experience was pleasant. Spent way more than I anticipated going in, but hopefully the add-on protections will prove to be worth it in the long run.

My salesperson George was so nice he listened and did not pressure me at all. In the end purchased a car and the process was smooth.

Dealer Experience was Good, I was in and out in about 45 minutes. I had my draft and was interested in a car, I test drove and we crunched the numbers - I didn't get the car but they also didn't waste my time. I did get a few follow up calls but I wasn't hostage at the dealership either.

no issues, fair deal

Never call back after initial conversation

Very professional, I’d go there again!!

Even though I didn’t end up buying a car here due to personal reasons, they were very professional and a joy to deal with. They answered all my questions and even put the car on a lift to inspect the underside of the car!

Bruno made our experience great with all faces of the visit,we're recommending all our friends and associates to Bruno and your dealership.Frank & Stephanie

The staff @ Thoroughbred Nissan was awesome... I have to single out Eric Encinas - Internet Sales manager - for providing a better price than advertised, as well as his welcoming spirit and honesty approach.... something the auto business could use more of. They agreed to even store my car until I cold pick it up. I have purchase many vehicles over the years and I know I will return to Thoroughbred Nissan for my next new vehicle.

Contacted by email in a timely manner

Wonderful experience with Thoroughbred Nissan. Contact internet sales person on Friday she confirmed mileage and pricing drove 4 hours the next day to pick up my car which was washed and windows had been tinted.

Car was sold upon arrival need to keep updates on car sales overall great customer service

Frankie was awesome

Very friendly. Corresponded by email. Did not buy, but would highly recommend them.

Great experience. My salesperson Brandon was exceptional. This dealership is like no other. Reputable and honest. This car is my son’s first purchase and it was an easy process. Also the pricing is competitive. I highly recommend this dealership.

The dealer contacted me promptly. The sales rep was courteous, attentive, and listened to my requests. Very positive experience

Dealer was very responsive and helpful

Responded quickly but had already found another vehicle.

called right after contacting ended up buying an awesome car!

Dealer responded very but when i wanted to try and purchase a vehicle from them got all my finances in order then they tell me they have a cash buyer there and most likely the vehicle will be sold

Great follow

Best experience I’ve ever had. Showed up on the Fourth of July at 2 pm. Took test drive,made a deal and was out the door with my new truck by 3:15. Every person work so hard because I was on a time crunch. Will definitely be going back in the future

Good Experience I purchase to call salesman was nice and respectful no problem

Very helpful

Cool

Harry Green made our car buying experience excellent. I traded and purchased from them and got a very fair deal on both. All the sales staff were very friendly and Kenny "Coach" made us feel very comfortable with our purchase. We would definitely buy from Harry Green again in the future!

Very good people to deal with

We went and looked at this vehicle. They were very pleasant. Went back later. We purchased it . They worked with us and got the best rate for us. Very friendly and helpful. I highly recommended them. They did excellent detailing on the vehicle.

I had an appt to go view the car. Drove 45 minutes only to be told it sold several days before.

Set up appointment, travelled 30 miles and the sales person was off the day appointment was set. Vehicle was not show ready. Strong smell and had coffee grinds in rear of vehicle. Will not go back.

The dealer responded quickly

I asked to look at two specific vehicles and was never shown either vehicle. Instead, I was shown a vehicle that was not ready to sell and had not been serviced or cleaned. I was supposed to receive a call once the vehicle was cleaned and service and still have not been called about it. I am done with Katy Nissan.

I contacted them and was told that this vehicle was available and ready for a test drive. Five minutes later I looked online and the website stated that the vehicle had been sold. I responded with how could that happen? One minute it was ready for a test drive the next it was sold, no reply back. Received another email (a few days later) yesterday stating that the same vehicle was now available again. I replied that I was told it was sold, no reply back.

Very courteous response