Low mileage when charged
My 2013 Ford C-Max energi gets only 12 miles when I charge it . I bought it used what can I do about this and is the battery still covered under a warranty

Ford already has a strong lineup of fuel-efficient vehicles, including the Fusion Hybrid, Escape Hybrid and the Focus Electric. The Detroit automaker ups the ante in the fall of 2012 with the debut of the 2013 C-MAX Hybrid and C-MAX Energi 4-passenger 4-door hatchbacks.
The 2013 Ford C-MAX is available in three front-wheel-drive trim levels: SE Hybrid, SEL Hybrid and SEL Energi. All trims are powered by a 2.0-liter hybrid electric powertrain. The C-MAX uses an Atkinson 4-cylinder 16-valve DOHC gas engine combined with a high-voltage lithium-ion battery-powered electric motor, which makes 141 hp and 129 lb-ft of torque and has a driving range of approximately 500 miles. All trims are also equipped with a 2-speed electronically controlled variable transmission with overdrive and a regenerative braking system. The early estimates for fuel mileage put the C-MAX trims at 47 mpg city/44 highway. The plug-in hybrid C-MAX Energi is expected to have an all-electric range of 20 miles and is estimated to have a miles per gallon gasoline equivalent of 95.
As far as standard features go, all 2013 Ford C-MAX trims, starting with the base SE Hybrid trim, come equipped with dual-zone electric automatic temperature control, 4-way manual seats, cloth seating surfaces, a leather-wrapped steering wheel, power door locks, power windows, power mirrors with integrated signal lights, AM/FM radio with single CD player and MP3 capability, rear spoiler and 17-inch machined aluminum wheels. Upgrading to the SEL Hybrid or SEL Energi trims adds 10-way power driver’s seat, heated front seats, leather seating surfaces, heated exterior mirrors, front fog lights and an auto-dimming rear mirror. Other upgradeable options include push-button start, a power liftgate, panoramic sunroof, hard-drive navigation and a rear-view camera.
Numerous safety and security features can be found on the 2013 Ford C-MAX, including driver's and passenger front and side airbags, front and second-row air curtains, driver’s knee airbag, 4-wheel antilock braking system with emergency brake assist, electronic traction and stability control, and antitheft engine immobilizer.
The 2013 Ford C-MAX will be produced at Ford’s Wayne Assembly Plant in Michigan, with the regular hybrid trims being available early in the fall of 2012 and the C-MAX Energi becoming available in late fall.
My 2013 Ford C-Max energi gets only 12 miles when I charge it . I bought it used what can I do about this and is the battery still covered under a warranty
The manual is not very good and the sales person was worst. How do I set for only battery (Ev) operation without the engine kicking in?
How to you set the headlights so that they sre on all the time day and night and off when you leave the car?
Air Conditioning
Automatic climate control front air conditioning · Dual front air conditioning zones
Airbags
Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags
Audio System
Antenna Type: diversity · Voice recognition audio system · USB auxiliary audio input · Single disc in-Dash CD · MP3 player: CD MP3 Playback · Touch screen display radio · Satellite Radio: SiriusXM · Total Number of Speakers: 6
Brakes
ABS: 4-wheel · Front brake diameter: 10.9 · Front brake width: 0.98 · Front brakes: ventilated disc · Rear brake diameter: 11.0 · Rear brake width: .43 · Rear brakes: disc
Comfort Features
Armrests: rear center folding with storage · Dash trim: simulated alloy · Door trim: simulated alloy · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Shift knob trim: alloy · Steering wheel trim: alloy
Convenience Features
Center console: front console with armrest and storage · Cupholders: rear · Dimming rearview mirror: auto-dimming · Multi-function remote: trunk release · One-touch windows: 4 · Power outlet(s): 12V front · Power windows: lockout button · Reading lights: front · Rear power outlet: 12V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: cruise controls · Storage: door pockets · Universal garage door opener: Homelink · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: power · Power adjustments: 10
Drivetrain
Axle ratio: 2.57
Engine
EV battery capacity: 7.6 kWh · Electric Charge Cord: 120 volt · Electric Motor Battery Type: lithium ion · Electric Motor HP: 118 · Electric Motor Power Output (Kilowatts): 88 · Electric Motor Torque: 117 · Electric motor charger connector: SAE J1772 · Electric motor charging time: 2.5 hours · Electric motor miles per charge: 20 · Hybrid Gas Engine HP: 141 · Hybrid Gas Engine HP@RPM: 6000 · Hybrid Gas Engine Torque: 129 · Hybrid gas Engine Torque@RPM: 4000
Exterior Features
Door handle color: body-color · Front bumper color: body-color · Grille color: black · Mirror color: body-color · Rear bumper color: body-color · Rear spoiler: roofline spoiler · Rear spoiler color: body-color · Rear trunk/liftgate: liftgate · Rocker panel color: black · Window trim: black
Headrests
Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3
Hybrid
Starter Type: motor/generator
In Car Entertainment
Infotainment: SYNC · Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: range · Warnings and reminders: low fuel level
Lights
Exterior entry lights: security approach lamps · Headlights: auto delay off
Mirrors
Exterior mirrors: power
Passenger Seat
Manual Adjustments: 4
Rear Seats
Type: 60-40 split bench
Safety
Child seat anchors: LATCH system · Impact sensor: post-collision safety system · Parking sensors: rear · Programmable safety key: MyKey
Seatbelts
Front seatbelts: 3-point · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point
Seats
Driver seat power adjustments: height · Front seat type: bucket · Passenger seat manual adjustments: reclining · Rear headrests: adjustable · Rear seat folding: flat · Upholstery: leather
Spare Tire
Kit: inflator kit
Steering
Steering ratio: 14.7 · Turns lock-to-lock: 2.4
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Stabilizer Bar: diameter 25 mm · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Stabilizer Bar: diameter 22 mm · Rear Suspension Classification: independent · Rear Suspension Type: multi-link
Telematics
Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Windows
Front wipers: rain sensing · Liftgate window: fixed · Rear wiper: with washer