Yes, it's common for the little gas charged lift supports to fail. It's a 5 minute job to replace them that requires only very simple tools, usually a flathead screwdriver will do the whole job.
no recalls but there is hatch bumpers you can purchase that are replacement and work better.The problem is that your car may have not come factory with a rear spoiler and the dealer installed one and the extra weight is why you need updated bumpers for vehicle.
